- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- M&T Bank (Williamsville, NY)
- …coordinate daily workflow to meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy and operations to represent ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15… more
- Mass Markets (Mesilla, NM)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... in the industry. We are looking for experienced call center contact tracing supervisors to support commercial...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …support of event planning conferences. + Serve as NSWC-Corona's NCTE LVC technical and operations Subject Matter Expert ( SME ) in support of Ballistic ... sustainment; nuclear and environmental; and Australia business. The BMD FST-At-Sea SME performs engineering, operations, and project management activities in order… more
- Mass Markets (Wichita, KS)
- …+ Manage hiring, onboarding, coaching, and, when necessary, terminations. + Serve as a subject matter expert on client-specific operations. + Manage remote ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- State of Colorado (Canon City, CO)
- …a review of your application material and your responses to any supplemental questions by a Subject Matter Expert ( SME ) to assess and rank applicants in ... and the attached Supplemental Questions in any way to other candidates, potential candidates, subject matter experts, or any person. --I understand that if the… more
- Nestle (Solon, OH)
- …Canada, you will represent the US market within the global Vendor Master organization. As the Subject Matter Expert ( SME ) in SAP vendor management, you ... vendor master function. Additionally, you will oversee the IBS Center of Scale (CoS) shared services team to ensure...and master data standards. * Serve as a trusted subject matter expert for vendor… more
- State of Colorado (Chaffee County, CO)
- …a review of your application material and your responses to any supplemental questions by a Subject Matter Expert ( SME ) to assess and rank applicants in ... and the attached Supplemental Questions in any way to other candidates, potential candidates, subject matter experts, or any person. --I understand that if the… more
- State of Colorado (Chaffee County, CO)
- …a review of your application material and your responses to any supplemental questions by a Subject Matter Expert ( SME ) to assess and rank applicants in ... and the attached Supplemental Questions in any way to other candidates, potential candidates, subject matter experts, or any person. --I understand that if the… more
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