• Contact Center Lead

    Modivcare (ME)
    …If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Contact Center Lead to join our team. As the first point of ... in guiding customer interactions and ensuring scheduling consistency. The Contact Center Lead provides direct...+ Maintains complete and accurate trip data within the system . + Demonstrates empathy, courtesy, and professionalism in all… more
    Modivcare (10/02/25)
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  • Contact Center System…

    Public Storage (Plano, TX)
    …common and preferred stocks trade on the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the ... System Configuration and Administration: + Manage and configure contact center systems including call...and Onboarding: + Manage access permissions for all supported contact center systems . Lead… more
    Public Storage (09/17/25)
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  • Contact Center Team Lead

    Hackensack Meridian Health (Neptune City, NJ)
    …our mission to transform healthcare and serve as a leader of positive change. The ** Contact Center Team Lead ** will provide hands-on support to PAC ... Contact Center representatives who are handling multi-channel requests in a...center environment. + Experience in healthcare or hospital systems and insurance processes + Bilingual in Spanish. If… more
    Hackensack Meridian Health (10/04/25)
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  • Senior Manager, Strategic Call Center…

    Vontier (Akron, OH)
    **Description** **JOB PURPOSE:** The Senior Manager, Strategic Contact Center Operations will lead strategic contact center teams to deliver an ... an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: + Leading a… more
    Vontier (09/07/25)
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  • Cloud Contact Center DevOps

    Fiserv (Omaha, NE)
    …IT teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead efforts to integrate ... swiftly to issues, questions, and concerns. + Participate in systems integration efforts as new needs arise, including cloud-native...natural curiosity and passion for the Contact Center space, with a drive to lead … more
    Fiserv (10/02/25)
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  • Fraud Analytics and Innovation Lead Analyst…

    Bank of America (Chicago, IL)
    …experts to lead the programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and ... mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on...Lead efforts to prioritize investments in IVR & Contact Center authentication capabilities. + Build and… more
    Bank of America (09/04/25)
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  • Access Center Lead Agent - FPA…

    Mount Sinai Health System (New York, NY)
    …customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai Health System , located in West Side of Manhattan. ... doctors' offices in our health system . The Lead Agent for the Access Center is...System is one of the largest academic medical systems in the New York metro area, with more… more
    Mount Sinai Health System (10/04/25)
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  • Control Systems Lead - West Coast…

    Nordstrom (Riverside, CA)
    Job Description Job Description The Controls System Lead is responsible for providing controls Subject Matter Expert support within a 24x7 fulfillment center ... Systems , Hi Speed Scanners, Cameras, Print & Apply System and SCADA Devices & Programs. A day in...equipment availability to production + Perform and utilize fulfillment center system assessments to identify opportunities in… more
    Nordstrom (09/25/25)
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  • Access Center Lead Agent- Call…

    Mount Sinai Health System (Greenlawn, NY)
    **Job Description** The Lead Agent for the Access Center ...System is one of the largest academic medical systems in the New York metro area, with more ... and follow-up appointments for patients, and who takes a lead role among this group, mentoring and managing all...while keeping patients' medical and emotional needs at the center of all treatment. The Health System … more
    Mount Sinai Health System (08/14/25)
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  • Supervisor Employee Services Contact…

    Ryder System (St. Paul, MN)
    …Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line ... Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and...exceed customer service expectations + Serve as point of contact for any case escalations + Lead … more
    Ryder System (09/24/25)
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