- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- Walmart (Orlando, FL)
- …to handle customer requests Escalation matrices Customer request process lifecycleManages contact center operations and supports new initiatives Interprets ... are listed, there are no minimum qualifications._ 1 year's experience in retail, contact center operations, or a related area. **Preferred Qualifications **… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of ... our CCaaS ( Contact Center as a Service) solutions. The...center solutions. **In the Role you will:** + Lead the design, deployment, and configuration of Nice CXOne… more
- Mass Markets (Killeen, TX)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Charles Schwab (Westlake, TX)
- …quality, long-term relationships with internal clients, HR Contact Center team members and business partners that lead toward effective collaboration and ... service, one connection at a time. As an HR Contact Center Associate, you will have the...+ Desire to work with a supportive and collaborative team with a commitment to results in a fast-paced,… more
- Cedars-Sinai (Los Angeles, CA)
- …that need our care the most. **Req ID** : 14054 **Working Title** : Admissions Team Lead - Patient Access Contact Center - Specialty Clinics Team - ... **Job Description** **Grow your career at Cedars-Sinai!** The Admission Team Lead monitors and coordinates the daily operations of assigned unit. Coordinates… more
- EverBank (Irvine, CA)
- …This role will serve as a ** Team Lead ** within the Contact Center team , supporting our **Vendor Equipment Finance** business. **Posting End ... ** Contact Center Specialist Lead **...** Contact Center Specialist Lead ** The Contact...abandonment rate, calls completed, and customer satisfaction. + Coaches team members on client questions and assists with the… more
- GE Appliances, a Haier company (Louisville, KY)
- …contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team , consisting of an IT leader ... revenue, and owner experience. The Director will build and lead a dedicated AI and Digital Innovation team...to meet the ongoing daily DT needs of a contact center organization. + This team… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... to report to work at one of our physical contact center locations. To be considered for...adherence to corporate policies and procedures Key Responsibilities: + Lead a team of 15-25 entry-level front-line… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more