- Mass Markets (Garden City, GA)
- … Technical Support Representativeto provide first-level support for technical issues in our contact center . You will assist customers ... High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems,… more
- Mass Markets (Savannah, GA)
- …attitude Preferred Experience (Not Required) + 1+ year incustomer service, contact center , help desk, technical support , inside sales, or back-office ... DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. It requires you to interact… more
- Citigroup (Irving, TX)
- …Application Support , Business Analyst, or TPM role. + Provide primary operational support for critical contact center applications, including live chat, ... Perform same day risk reconciliations + Develop and maintain technical support documentation. + Identifies ways to... support and optimize intelligent automation within the contact center environment; IVR experience is a… more
- Zoom (Springfield, IL)
- …and internal teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent ... you will be responsible for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing the release plans, diving into the… more
- USAA (San Antonio, TX)
- …makes us special and impactful. **The Opportunity** As a dedicated Director, Digital/ Technical Product Management- Contact Center Technologies, you will ... strategy. + Solid eye for business combined with strong technical and customer experience foundations. + Knowledge of Technology/Digital...you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call… more
- TEKsystems (New York, NY)
- …will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the ... express (UCCX) services. This position will assist the Contact Center service roadmap, provide Unified Communication technology support , and engages in… more
- TEKsystems (New York, NY)
- …will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the ... express (UCCX) services. This position will assist the Contact Center service roadmap, provide Unified Communication technology support , and engages in… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center ) Date: Sep 23, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... training is provided. The ability to provide top quality technical support is greater due to the...world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)… more
- Leidos (Baltimore, MD)
- …place in our Leidos Family!!_** + Responsible for providing technical and analytical support to several large contact center sites. + Utilize unified ... **Description** Leidos is seeking a **Cloud Contact Center Support Specialist**...to address a broad range of contact center functions. + Participate as a key technical… more
- Motion Recruitment Partners (North Chicago, IL)
- …guidance, thought leadership and operational support as a highly skilled Contact Center advisor. + Experience with Five9 application integration with other ... IP Telephony (basic networking knowledge assumed). + Experience deploying contact center cloud applications, Disaster Recovery & BCP support . + Prior… more
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