- Subaru of America (Coppell, TX)
- …work week. + Must be available to work flexible hours in accordance with the Customer Advocacy Department phone schedules. + Contact Center is opened: + Mondays ... call performance, coaching points, and feedback from both the Quality Coach and the Advocate. Plays a...followed and updated as needed - supporting a consistent, high- quality customer experience. + Analyzes quality… more
- M&T Bank (Williamsville, NY)
- … Quality Assurance Manager, you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer ... , mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality ...Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …disease management processes, skill sets and tools. Care Advocacy Health Coach is responsible for answering customer questions pertaining to product ... Utilizes BCBSM customer service systems and tools to deliver Care Advocacy to designated accounts. * Identifies opportunities for connecting members to group… more
- West Pharmaceutical Services (Cidra, PR)
- …agencies and build strong relationships with internal and external stakeholders. Champion advocacy for product, process, and system quality , and drive continuous ... drive compliance to global harmonization initiatives. + Responsible for quality data trending eg, CAPA, Deviations, Customer ...policies and guidance. + Acts as a mentor and coach to the business with respect to Quality… more
- Intuit (San Diego, CA)
- …Continuous Improvement team** **, responsible for embedding a culture of data-driven quality , coaching excellence, and customer obsession across Intuit's ... Management System (QMS)** **strategy that drives measurable improvements in Service Quality , customer outcomes, and business performance. You will work closely… more
- Tucson Electric Power (Tucson, AZ)
- …of building consensus across diverse stakeholder groups. + Deep understanding of customer trust, loyalty, and advocacy , with measurable success in improving ... **Principal, Customer Centric Research** Company **Tucson Electric Power** Location...We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served… more
- UnityPoint Health (Sioux City, IA)
- + Area of Interest: Management + FTE/Hours per pay period: 1.0 + Department: Quality Improvement- SLRMC + Shift: Full time days + Job ID: 166820 Overview ... UnityPoint-St Luke's Hospital Full-Time Days Monday-Friday The Director, Quality and Clinical Effectiveness is the Market leader with responsibility for overall … more
- Intuit (San Diego, CA)
- …operations, enhancing efficiency and support quality . + **Champion a culture of customer and expert advocacy ** , driving a mindset of excellence and ... customer and expert experience excellence, driving partner teams to deliver high- quality outcomes that resolve customer issues, drive satisfaction, and… more
- Corning Incorporated (Hemlock, MI)
- …+ Process control and discipline + Capacity to learn and grow + Strong customer advocacy **Desired Skills** + Experience with early-stage manufacturing and new ... Quality Assurance Team Leader **Date:** Nov 16, 2025...communication skills and presentation skills. + Ability to effectively coach , mentor, and lead subordinates, providing clear direction and… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …disease therapies. Leading a lean team, this individual will operate as a player- coach , setting the strategic direction while also rolling up their sleeves to ... provide hands-on support for critical projects, and ensure the delivery of high- quality insights. This individual must be a highly collaborative and customer… more