- The Hertz Corporation (Oklahoma City, OK)
- …and operationally strong leader managing our Service Recovery function for North America Customer Care . As the Manager of Service Recovery, you ... restore confidence and build loyalty. **Preferred:** + 5+ years' experience in customer care , service recovery, or contact center operations with a proven… more
- PulteGroup (Carmel, IN)
- …your work makes a lasting impact Job Summary The Customer Care Manager II is responsible for managing homeowner service requests in the field and ... responsibility of the Customer Care Manager II is to respond to service ...standard processes. The Customer Care Manager II will triage warranty service requests… more
- Vivint (UT)
- …safer and more sustainable homes. **The Role:** The Sr. Manager of Customer Care Self- Service is responsible for leading the strategy, development, ... and optimization of self- service channels across the customer ...self- service platforms (eg, IVR, AI-powered virtual agents, customer portals). + Partner with Care PMO,… more
- PulteGroup (Westborough, MA)
- …and determine appropriate course of action + Coordinate Customer Care Manager response + Document requests in service and scheduling system + Process ... and your work makes a lasting impact JOB SUMMARY:The Customer Care Coordinator is responsible to be...service . Coordinator will conduct initial analysis of the customer issue to triage and determine the appropriate course… more
- Edgewell Personal Care (St. Louis, MO)
- …cross-functional process improvements such as lean initiatives. Manages a team of Customer Service colleagues assigned to various functions holding colleagues ... and makers** . Our family of over **25 personal care brands** serves people in more than **50 countries**...key initiatives or link projects across channels. + Represents Customer Service Organization with Channel ownership. +… more
- Feldco Windows, Siding & Doors (Rosemont, IL)
- Assistant Manager - Customer Care ...overseeing the day-to-day operations of the Customer Care Center to ensure efficient and consistent service ... 12 times! About the Job: The Assistant Call Center Manager plays a key role in the daily success...levels + Ensure compliance with company policies, procedures, and Customer Care Center service standards… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Job LevelDivision Manager Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toDirector, Customer Service Full or Part TimeFull ... Position Information Functional TitleSr. Manager , Customer Care (Call...operations that are related to account and billing related customer service inquiries, including calls, emails and… more
- Commonwealth Care Alliance (Boston, MA)
- 024450 Clin Alli- Care Management **Position Summary:** Commonwealth Care Alliance's (CCA) Clinical Care Manager is a registered nurse or other ... of the care management dyad, the Clinical Care Manager works directly with assigned CCA...interpersonal and customer relations skills + Strong customer service skills + Ability to work… more
- Realtor (Scottsdale, AZ)
- …barriers to entry, making the right connections, and building confidence through expert guidance. ** Customer Care Manager (Avail Customer Care )** ... **Location: Scottsdale, AZ (Hybrid/In-Office 3 days per week)** The Customer Care Manager leads a...strong organization, and attention to detail. + Passion for customer service , developing others, and building a… more
- Kuehne+Nagel (Bensenville, IL)
- …you create impact** With a passion for customer service delivery, the Customer Care Manager is responsible, on national and location level, to manage ... with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that...Logistics or related discipline + 5+ years experience leading Customer Service focused teams and empowering and… more