- Dollar Tree (Chesapeake, VA)
- **The Escalation Specialist is responsible for handling customers complaints, questions and concerns that can't be, or are not successfully resolved by frontline ... resources available to de-escalate and resolve complex associate issues.** **Act as a specialist in the escalation process, providing guidance and support to the… more
- Percepta (Dearborn, MI)
- …stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist ** (specializing in the automotive industry) working **hybrid** ... and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist ** plays a vital role...resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely… more
- PennyMac (Plano, TX)
- …requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document ... complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting...to regulatory compliance questions and inquiries + Serve as escalation point for customer fulfillment requests +… more
- TEKsystems (Shoreview, MN)
- Job Title: Escalation Specialist Job Description As an Escalation Specialist , you will be part of a dynamic complaints department within the banking ... and process complex transactions online. + Perform complex administrative and customer support tasks. + Review complaints for regulatory and non-regulatory flags… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between the patient and the hospital, the Physician Organization ... (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate...to resolve. This position also provides feedback to other customer service team members and management to create educational… more
- PennyMac (Fort Worth, TX)
- …through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary ... efficiency, and a strong commitment to delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive inbound… more
- TEKsystems (Chandler, AZ)
- …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office ... Escalations Specialist Chandler, Arizona, 85286 Pay Rate: $25/hr Hybrid...reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business… more
- TEKsystems (Shoreview, MN)
- …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office ... Team member reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business units within the… more
- Amazon (Nashville, TN)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist , to support the Fleet Infrastructure team's goal of ... Description Join Amazon's commitment to Customer Obsession by working with Amazon Surface Transportation,...exceeding customer expectations by ensuring that their orders, no matter… more
- TEKsystems (San Antonio, TX)
- …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office ... Team member reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business units within the… more