- Merck & Co. (North Wales, PA)
- Job DescriptionReporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- Walmart (Bentonville, AR)
- …empathy for customers and associates, with experience in customer experience design, retail transformation , or service innovation. + Comfort leading ... retail. About the Role As the Director of Club Experience Transformation , you will reimagine how members...new concepts (from digital journeys to layout innovation to service models), measure impact, and refine rapidly. + **Drive… more
- Capgemini (San Francisco, CA)
- …**_Customer Experience (CX) Transformation team_** _, which focuses on Customer Service transformation or Marketing, with a strong analytical skill ... set. This role requires experience in_ **_Marketing, Sales, Customer ...strategy:** Experience creating and/or leading pillars of Customer Experience / Marketing transformation … more
- JPMorgan Chase (Columbus, OH)
- …Alignment & Representation:** Report directly to the Head of Customer Service Strategy, Customer Experience , and Performance Excellence, with dotted ... Champion the adoption of emerging technologies to boost productivity, elevate customer experience , and strengthen operational resiliency. + **Mitigate Risk… more
- Philips (Bend, OR)
- … in Radiology informatics including experience in Enterprise Imaging, PACS, Customer Success, and Global Service Operations (PACS, EI, DICOM, HL7) + ... ** Service Transformation Lead** Lead global ...** Service Transformation Lead** Lead global service programs...and sales to design integrated go-to-market strategies that enhance customer experience and market share. + Mentor… more
- The County of Los Angeles (Los Angeles, CA)
- …and procedures. + Focus on efficiency, equity, standardization, automation, and customer service ; drives continuous enhancements to increase adoption, ... working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service . +… more
- Lilly (Indianapolis, IN)
- …technology landscape to meet evolving regulatory requirements and business needs. + ** Service Management Transformation utilizing the Global Capability Center in ... India:** Lead a fundamental transformation of our service delivery model. Assess,... Transformation :** Proven track record leading complex, multi-year transformation initiatives in global organizations. Experience implementing… more
- The County of Los Angeles (Los Angeles, CA)
- …of technical support. Focuses on efficiency, equity, standardization, automation, and customer service ; drives continuous enhancements to increase adoption, ... stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS: + Experience supporting Software as a Service (SaaS) hosted systems,… more
- Marriott (Bethesda, MD)
- …management, effective communication and support skills, and creative issue resolution. Prior experience with the Digital and Tech Transformation program is ... reservations, sales, revenue management and/or room operations disciplines. + Prior experience with the Digital and Technology Transformation , strongly… more
- General Motors (Warren, MI)
- …business stakeholders. Provide coaching as needed **Key Elements and Focus Areas:** + ** Service Innovation** - demonstrated experience in service environment ... **Job Description** Job Description **Our Transformation Managers serves as a key leaders in...experience as a people leader + Strong client service skills, ability to listen and action the voice… more
