- Bristol Myers Squibb (Princeton, NJ)
- …. **Position Summary:** We are seeking an experienced Associate Director, Customer Experience ( Cx ), Patient & Care Partner to lead ... + Define success metrics for product features and overall customer experience performance. + Monitor product performance...management, design, or related field. + 6-10 years of experience in product ownership, CX strategy, service… more
- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate , CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and ... with cross-functional teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead...risk posture, and reliability + Design end to end experience merging the digital and technical journeys based on… more
- MSC Industrial Supply Co. (Davidson, NC)
- …Location :** Remote Role-(Looking for candidates-who champion innovation and empowers customer experience via Automation and AI) **BRIEF POSITION SUMMARY** ... : The Customer Experience Process and Automation Lead will...inefficiencies, and areas for improvement. + - Manage the CX Productivity, Automation, & AI program roadmap: identify opportunities,… more
- Edward Jones (St. Louis, MO)
- …of direct or indirect leadership experience in strategic roles that impact the customer experience . + Experience in developing and directing others to ... Overview** Leads and drives strategy, planning, and execution for key, identified experience journeys that are critical to the success of Edward Jones firm… more
- Mass Markets (Garden City, GA)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... the below qualities: + High School Diploma/GED + Prior experience as a teller, associate , or in...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more
- PNC (Indio, CA)
- …in this position. **Preferred Skills** Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... to contribute to the company's success. As a Client Experience Associate within PNC's Retail organization, you...for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer… more
- Mass Markets (NM)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- FCP Euro (Milford, CT)
- …to grow, learn, and improve. Job Summary We are seeking an experienced and proactive Customer Experience ( CX ) Operations Specialist to join our team. This ... Position Overview FCP Euro is seeking an Customer Experience Operations Specialist to help...reviews through google/yelp/BBB, etc + Complete daily and weekly CX team administrative functions such as order reviews, reversals,… more
- Lilly (Indianapolis, IN)
- …the unified experience vision and product strategy, maintaining a strong customer -centric focus. + Ensure alignment with CX principles and business ... a customer -first attitude, the Product Manager supports a unified experience that integrates diverse digital journeys and incorporates customer expectations… more
- Merck (North Wales, PA)
- …and execute the **OPDP submission** for launch. + **Lead the customer experience ** roadmap development in collaboration with the CX team. + **Partner with ... **Job Description** ** Associate Director US Marketing, HCP Strategy - Ophthalmology**...treatments. The HCP strategy role will lead the foundational customer strategy to launch these novel products into a… more
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