- BP Americas, Inc. (Chicago, IL)
- …Senior Manager in developing the end-to-end integrated Mobility & Convenience (M&C) customer experience ( CX ) strategy for customers across B2C, B2B and ... **Job Family Group:** Marketing Group **Job Description:** As a CX Manager , you will support the ...across markets. + Support with the creation of the CX vision and comprehensive customer experience… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies ... Establish the long-term CX vision and strategy roadmap, developing effective customer experience capabilities + Develop the journey management practice +… more
- REI (Seattle, WA)
- …REI's success by leading the vision, strategy, and prioritization of the omni-channel customer experience ( CX .) This includes journey design and management, ... and customers across all channels and touchpoints of the customer journey. This Senior Manager will develop...experience . + Establish member and customer experience design processes and lead omni-channel CX … more
- SAP (New York, NY)
- …the rapid adoption and consumption of solutions. S-CSM is a specialist role within the Customer Experience ( CX ) domain. Its responsibility is to be the ... the Northeast region **What you'll do:** As a Solution Customer Success Manager (S-CSM), you will act...customer -facing experience is highly preferred + Experience in SAP Customer Experience … more
- City National Bank (Los Angeles, CA)
- * MANAGER , CLIENT EXPERIENCE ( CX )...a related field (eg marketing, business, analytics). * Proven experience in customer experience management, ... INSIGHTS, SVP* *WHAT IS THE OPPORTUNITY?* The SVP and Manager of CX and & Client Insights...data into actionable insights and strategies. * Knowledge of customer experience methodologies and tools. * … more
- Qualtrics (Provo, UT)
- …building software-we're building the category of Experience Management (XM). Our Global Customer Experience ( CX ) Center of Excellence is at the forefront ... the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence**...mission, redefining how we listen to and act on customer feedback at scale. As an Engagement Manager… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will...you will leverage Machine Learning to create an advertising experience that is customer -obsessed, non-intrusive, and engaging.… more
- Capgemini (New York, NY)
- …management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal + Demonstrated successful engagement into ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a..._, which focuses on the Activation & Enablement of CX at scale. This role requires experience … more
- Capgemini (New York, NY)
- …product management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal_ **WHAT YOU'LL LOVE ABOUT WORKING ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience … more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... across our advertising experience ecosystem. This role will serve as the primary...PVA house ads * Manage responses to VOC Ad CX signals and customer -reported issues, driving continuous… more