- Travelers Insurance Company (Richmond, VA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Mastercard (O'Fallon, MO)
- …their greatest potential._ **Title and Summary** Principal Solution Architect - GCD&C CX Technology Overview Mastercard Global Customer Delivery and Care (GCD&C) ... is the B2B and B2C customer support apparatus. We are an innovative and ambitious...technical leader throughout the software development lifecycle. Role All staff at Mastercard are expected to demonstrate 'Mastercard Way'… more
- Enterprise Mobility (St. Louis, MO)
- …This role supports the operational integrity and continuous improvement of hosted customer experience platforms. We offer a robust **Benefits Package** ... Technical Support Helpdesks. This team consists of over 4,000 customer service professionals, support staff and management...ACD, call routing, and voice bot solutions to enhance customer experience . + Monitor and maintain the… more
- Amazon (Los Gatos, CA)
- …first line of support when it comes to identifying issues that can impact the customer experience , and this role will ensure we are meeting our commitments to ... Description At eero we pride ourselves in providing every customer a world class experience .Our mission is...upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer… more
- Context Travel (Philadelphia, PA)
- …area SCHEDULE : Monday-Friday, 9am-5pm Eastern Time SALARY: Commensurate with experience JOB DESCRIPTION Context's Delivery team ensures the seamless execution of ... to the full client journey: from pre-booking trip planning and experience selection, to post-booking adjustments, on-the-ground support, and ensuring post-trip… more
- Intuit (Tucson, AZ)
- **Overview** Join our Customer Success organization as a Customer Experience professional, leading a portfolio of external partners responsible for ... for our Small Business customers. **Responsibilities** + **Elevate the Customer and Expert Experience ** - champion ...Equivalent work experience will be considered. + Experience with contact center platforms and CX … more
- Intuit (San Francisco, CA)
- **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience . You'll ... timelines to drive service strategy and innovation. **Elevate the Customer Experience -** Be the voice of...meet critical outcomes. **Leverage Analytics and Insights to Improve CX and Efficiency -** Analyze customer feedback… more
- Intuit (San Diego, CA)
- … customer experience investments and operational priorities. + Collaborate across Customer Success, CX , and Expert Network teams to align on shared goals ... Success, Scaling Assisted Services Data Science Team as a Staff Data Scientist and be at the forefront of...in the $35B assisted tax market **Responsibilities** **Elevate End-to-End Customer Experience Through Data** + Define and… more
- Amazon (Irvine, CA)
- …community experience - Be an important contributor to the Customer Experience operations and will report to CX leadership Perks - Medical, Dental, Vision ... of CX Specialist at Twitch is multifaceted and crucial to the organization's customer experience strategy, as you will serve as the foundation and connective… more
- Mass Markets (TX)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more