- Travelers Insurance Company (St. Paul, MN)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- NTT America, Inc. (New York, NY)
- …problem resolution within all levels of an organization and across organizations * Experience selling outcome-based work with teams vs. staff augmentation * ... are currently seeking a Digital Solutions Sales Executive - UX/ CX BFSI (US Remote) to join our team in...leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead… more
- Amazon (Boise, ID)
- …first line of support when it comes to identifying issues that can impact the customer experience , and this role will ensure we are meeting our commitments to ... Description At eero we pride ourselves in providing every customer a world class experience .Our mission is...upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer… more
- Context Travel (Philadelphia, PA)
- …area SCHEDULE : Monday-Friday, 9am-5pm Eastern Time SALARY: Commensurate with experience JOB DESCRIPTION Context's Delivery team ensures the seamless execution of ... to the full client journey: from pre-booking trip planning and experience selection, to post-booking adjustments, on-the-ground support, and ensuring post-trip… more
- UGI Corporation (Charlotte, NC)
- …Charlotte Office located at:5016 Parkway Plaza BLVD, Charlotte, NC 28217 The Customer Experience Supervisor ( CX Supervisor) demonstrates effective business ... The CX Supervisor ensures his/her team of customer care professionals delivers an excellent quality experience...high integrity and creates a trusting, open relationship with staff . + Proactively and effectively manages staff … more
- Intuit (Atlanta, GA)
- **Overview** Intuit is seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer ... experience for IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring a seamless journey that not… more
- Intuit (San Francisco, CA)
- **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience . You'll ... ** Experience & Industry Expertise** 6-8 years of experience in customer experience strategy,...meet critical outcomes. **Leverage Analytics and Insights to Improve CX and Efficiency -** Analyze customer feedback… more
- UGI Corporation (Charlotte, NC)
- …this role will be rotating with an occassional Saturday. Job Summary: The Customer Experience Supervisor ( CX Supervisor) demonstrates effective business ... of CX Advocates. The CX Supervisor ensures his/her team of customer care professionals delivers an excellent quality experience for every step in the… more
- Coast Guard Community Services Command (Chesapeake, VA)
- … Manager Salary: Negotiable Who May Apply: All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy, CRM, & Loyalty ... Programs for CGX's Enterprise Growth DUTIES : The Customer Experience Manager leads and manages CGX's...customer -focused initiatives with business objectives. The role oversees customer service, loyalty and CRM staff , establishes… more
- Coinbase (Charlotte, NC)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more