- SMBC (Boston, MA)
- …where smarter banking translates to a richer life. **Role Description** As an Associate in Customer Experience , Voice of Customer at Jenius Bank, you ... plus. + Ability to create reports, visualizations, and dashboards. + Familiarity with Customer Experience and Voice of Customer Metrics (NPS, CSAT,… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level ... in compliance with processing and program guidelines published by Customer . Minimum Qualifications + High School Diploma or GED...School Diploma or GED + 0-2 years of related experience in a network services environment with a focus… more
- Clark County, NV (Las Vegas, NV)
- …and are excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience : Communications Network Analyst I - Equivalent to a Bachelor's ... experience in installation and management of multiple protocol networks; additional experience in voice and/or data communications networking may be… more
- J&J Family of Companies (Irvine, CA)
- …accelerate growth. This individual is responsible for program execution related to customer experience , account management and end-to-end business process review ... Johnson & Johnson MedTech is currently seeking a Senior Customer Support Analyst to join the Aesthetics...Johnson & Johnson, procedures and guidelines, this position requires: ** Customer Support & Customer Experience **… more
- Meta (Austin, TX)
- …and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: ... a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part...in using SQL 12. Experience working with Customer Experience or Voice -of- Customer… more
- Meta (Burlingame, CA)
- **Summary:** As a Data Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer ... exhibit proven organizational and presentation skills. **Required Skills:** Data Analyst Lead - Customer Experience ...experience working with CX, customer support, customer insight, marketing or Voice -of- customer … more
- COOLSOFT (Richmond, VA)
- …initiative with minimal supervision. The Business Analyst will serve as the voice of the customer , ensuring that business needs are clearly understood, ... of requested enhancements. Key Responsibilities: * Act as the voice of the customer , working with IT...a customer -focused approach. * 5+ years of experience as an Agile Business Analyst with… more
- NRG Energy, Inc. (Houston, TX)
- … plays a crucial role in leveraging customer insights to enhance the customer experience and promote loyalty and retention. This candidate will support the ... voice of the customer program and help...are satisfied with our products and services. + Monitor customer experience trends, industry benchmarks, and market… more
- The Hartford (Hartford, CT)
- …too. Join our team as we help shape the future. We are seeking visionary Principal AI Customer Experience Analyst to join our team and lead our efforts in ... maintaining customer journey maps. + Knowledge of VoC Programs: Experience with Voice of the Customer programs and methodologies. + Advanced Analytics… more
- Arena Technical Resources, LLC (Washington, DC)
- …supervision. What You Bring: Bachelor s Degree Minimum 10 years of professional experience Minimum 3-5 years of voice /telecommunications experience in an ... voice communications Strong analytical ability and competency with Microsoft Excel Experience with the analysis and administration of voice /telecom systems… more