- Entergy (New Orleans, LA)
- **Job Title:** Customer Experience Designer , I- Sr . ( Customer Journey Design ) **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy ... experiences. The Customer Experience Designer is responsible for leveraging human-centered design ...4-6 years of relevant professional experience + Customer Experience Designer Sr… more
- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...associated governance routines, to measure and manage our digital experience over time** **As Sr Director on… more
- Capital One (Mclean, VA)
- Sr . Business Director, Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 ... Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking...a team of analysts and partner closely with Product, Design , Operations, and Tech leaders to set the strategy… more
- DoorDash (New York, NY)
- …user experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our ... DoorDash platform. About the Role As part of the Customer Experience & Integrity (CXI) Design...We're excited about you because + You are a senior -level IC with 5+ years of work experience… more
- Baylor Scott & White Health (Dallas, TX)
- …Voice of Customer (VoC) Program team at Baylor Scott & White Health in the Customer Experience Office. In this role, you will turn customer feedback into ... actionable insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of qualitative and quantitative customer … more
- SCI Shared Resources, LLC (Houston, TX)
- …and platforms to deliver the customer journey and enhance customer experience + **Manage and Maintain Design Systems** : Manage and maintain design ... consistency) across all channels. **MINIMUM REQUIREMENTS** **Education** + A bachelor's degree in customer experience , UX design , psychology, marketing, or a… more
- Intuit (San Diego, CA)
- …a sense of urgency to ensure teams are delivering with velocity. + Product Management & Experience Design Expert: Customer champion with a design mindset ... you will be responsible for building and leading the customer experience practice to drive innovation in...proposing broad and strategic solutions to ensure product and experience design eliminates friction and provides the… more
- Maersk (San Antonio, TX)
- Senior Customer Experience Manager **Opportunity** **We Offer** You've seen us everywhere, from a road trip, passing over one of our trucks, to the biggest ... day! _This role requires to be On-Site 5 days per week._ _Location:_ _San Antonio, Texas_ ** Senior Customer Experience Manager** The Senior Customer … more
- Intuit (Mountain View, CA)
- …change and propose solutions in alignment with leadership directives to enhance product design for superior customer experience . + Execute defined frameworks ... to deliver on the strategy, and building alignment with senior stakeholders across multiple teams, you will bring our...and trends are being leveraged. + Product Management & Experience Design Expert: Customer champion… more
- UKG (Oklahoma City, OK)
- …+ Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional context. + ... matters-and so do you. About the CXI Team The Customer Experience Intelligence team serves as both...Qualification: Leadership & Strategic Thinking + Ability to influence senior stakeholders and advocate for customer -centric decisions.… more