- Vanguard (Malvern, PA)
- …create journey transformations that drive significant change to the client experience . + Partners with business leaders and develops innovative and non-traditional ... email, print, phone, etc). + Oversees and monitors health of client experience family from end-to-end using internal and external metrics. Manages deliverables and… more
- JPMorgan Chase (Wilmington, DE)
- …forefront of innovation and identifying opportunities to improve our Customer 's Lending experience . Our CLS Innovation Strategy Manager serves as a ... Artificial Intelligence, process excellence and innovation. As an Innovation Strategy Manager within the CLS Operations team,...Minimum of 6+ years' work experience , with Strategy , Card Lending, Card Service, or Customer -Centric… more
- AbbVie (Austin, TX)
- …Job Description Responsible for the comprehensive end-to-end customer experience strategy , the Educational Experience Manager will play an integral ... and onboarding strategies, and a passion for creating positive customer experiences. The Educational Experience Manager...for creating positive customer experiences. The Educational Experience Manager will report to the Associate… more
- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- The Walt Disney Company (Lake Buena Vista, FL)
- …skills! The **Sr. Customer Experience Analyst** currently reports to the ** Manager ,** ** Customer Experience Strategy ** and is an individual ... Manager in developing strategic business cases for Customer Experience initiatives to influence partners and... customer dynamics. **Basic Qualifications** + 2-3 years experience in strategy , business or analytical-related roles… more
- PNC (Pittsburgh, PA)
- …to contribute to the company's success. As a Senior Portfolio Analytics & Strategy Manager within PNC's Balance Sheet Analytics & Modeling Marketing & ... heart of that vision. As a Senior Portfolio & Strategy Manager supporting Credit Card Marketing ...leadership role where you'll bring together analytical rigor, marketing strategy , and customer insights to influence key… more
- Capital One (New York, NY)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... may be a fit for you. The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Intuit (Atlanta, GA)
- **Overview** As a Group Manager of Customer Strategy & Operations, you will play a critical role in driving customer success transformation across ... report into and work closely with the Director of Customer Success who runs the high-value CS strategy...Experience ** + 10+ years of GTM Ops and/or strategy experience , overseeing multiple complex, cross-functional programs… more
- Capital One (Chicago, IL)
- Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Intuit (Mountain View, CA)
- …as the Senior Manager of Business Operations supporting US Marketing and Customer Growth. We are looking for creative problem solvers with a bias for action, ... with the sponsors and accountable leaders to shape and drive an initiative-level strategy , defining and ensuring the end-to-end experience outcomes and overall… more