- MAPFRE Insurance (Webster, MA)
- Customer Quality / Voice of The Customer Program Manager Date: Sep 6, 2025 Location: Webster, MA, US Company: MAPFRE ** Join MAPFRE Insurance as a ... Customer Quality & Voice of the Customer Program Manager ** Are you passionate about transforming customer feedback into strategic action? Do you… more
- Ally (Raleigh, NC)
- …evolving, so shouldn't your opportunities be, too? **The Opportunity** The Research Manager, Voice of Customer works with the broader Research & Consumer ... Insights team to own and manage voice of customer (VOC) research initiatives at...and own relationships with third-party research partners, to ensure quality execution of ongoing research and data captured **The… more
- Sprinklr (AZ)
- …environment. You will own the execution, and continuous improvement of all customer voice implementations, from onboarding through go-live, ensuring technical ... processes across the implementation team. + Own operational metrics (eg, time-to-implement, voice quality incidents, go-live success rate) and help drive… more
- TD Bank (New York, NY)
- …more specific details for this role. **Job Description:** Preferred Qualifications ** Voice Recording Product Manager with deep expertise in enterprise communications ... the end-to-end lifecycle, costings, design and operational excellence of our voice recording platforms supporting our Wholesale Finance Global Markets business. This… more
- Motion Recruitment Partners (Pleasanton, CA)
- Voice Engineer / Contract / Remote Pleasanton, CA **100% Remote** Contract $73.34/hr - $83.34/hr Our client, a leading healthcare organization dedicated to advancing ... patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under...+ Exercise sound judgment and prioritization and reorganization of customer requests. + Maintain solid communications skills and develop… more
- TekSynap (Arlington, VA)
- …systems. + Implement Quality of Service (QoS) policies to prioritize voice traffic and ensure high- quality voice communication. REQUIRED QUALIFICATIONS ... associated technologies in conformity with DoD processes and standards. + Possess customer service and support skills in a high visibility environment. + Knowledge… more
- Bandwidth (Raleigh, NC)
- …our new global platform. What You'll Do: + Design, implement, and manage high- quality , scalable, and reliable voice provisioning services. + Collaborate closely ... Sr. Software Developer ( Voice ) Raleigh, NC Apply Who We Are: Bandwidth,...other stakeholders to define and deliver solutions that meet customer needs. + Identify and resolve bottlenecks and inefficiencies… more
- Zelis (NJ)
- …Communications Engineer to own, enhance, and optimize our NICE CXOne and Microsoft Teams Voice environments. As a key member of a lean, agile team, you will lead ... and UCaaS platforms-delivering seamless communication tools that power user productivity and customer engagement. What You'll Do: + Serve as the primary engineer and… more
- CACI International (Chantilly, VA)
- Network Engineer (Wired, Wireless, Voice ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... a hands-on role in designing, implementing, and securing wired, wireless and voice systems. From conducting site surveys to implementing innovative designs, you'll… more
- RTX Corporation (Largo, FL)
- …the demands of a rapidly evolving global market. We are seeking a Director, Voice & C2 who will elevate a cross-functional programs and drive bottom line results. ... the PCS Product Line Team + Maintain and improve customer relationships with the DoD acquisition customer ...Product Teams) such as contracts, finance, supply chain, operations, quality , etc. to ensure flawless execution + Own the… more
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