- SAIC (AR)
- **Description** SAIC Is seeking a Customer Service Center Manager to support a large government customer . Responsible for overseeing and leading the ... achieve defined SLAs + Certs: ITILv4 and HDI Support Center Manager (HDI-SCM) Certification. + Candidate must...frameworks. + Problem-solving and analytical skills. + Focus on customer service and satisfaction Target salary range:… more
- Newtown Savings Bank (Newtown, CT)
- …CT Newtown Savings Bank is seeking a high-energy leader for the role of Customer Service Center (CSC) Manager . The CSC Manager is a responsible for ... daily operations and long-term success of the Customer Service Center (Call ...operational efficiency. The CSC Manager will leverage customer feedback, journey insights, and service interactions… more
- WSP USA (Richmond, VA)
- WSP USA is initiating a search for a ** Customer Service Center (CSC) Manager !** This position will be based out of our **Richmond, Virginia** office. ... Opportunity** Primary responsibilities include overseeing all activities of the customer service center . Communicating ...issues, and meeting key performance measures goals. The CSC Manager is a change leader and will analyze data… more
- Suburban Propane (Millsboro, DE)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster ) Email to a friend (https://careers-suburbanpropane.icims.com/jobs/16997/ customer - service - center - manager… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of ... supervisors and drive performance across our customer service and sales operations. This role...and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is… more
- American Pest (Richmond, VA)
- …all geared towards accomplishing call center goals and objectives. As a Customer Service Manager , you'll also conduct initial and ongoing training ... " Service Leader" to take the role of Customer Service Manager out of...have a least 2 years of experience in call center leadership at the supervisor or manager … more
- American Airlines (Dallas, TX)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors + Promotes an environment of mutual respect and trust between frontline team members + Establishes and… more
- Amazon (Newark, NJ)
- …Audible users worldwide, collaborating with stakeholders across Audible and Amazon to deliver world-class customer service . As a Program Manager , you will - ... contexts (chatbots, content recommendations, predictive analytics, automation) - Familiarity with customer service operations including contact center … more
- Amazon (Newark, NJ)
- …(chatbots, intelligent routing, content recommendations, predictive analytics, automation strategies) - Customer service operations including contact center ... future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of... (VoC) insights. ABOUT YOU You'll assist in transforming customer service delivery as we scale globally… more
- Valvoline (Mountain View, CA)
- …shift leader, or assistant manager in a customer -facing retail role **For Service Center Manager :** + Minimum 2 years of managerial or supervisory ... your path to professional growth. As an **Assistant** or ** Service Center Manager ** , you'll...support and develop a strong team, and provide top-tier customer service . If you're ready to grow… more