- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …**Employment Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our ... with Tier 1 and Tier 2 support representatives to ensure seamless service ...* Minimum of 4 years of experience in a customer service or technical support role, with… more
- CoreSite (Los Angeles, CA)
- …and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge of ... that internal customer demands are met. A Tier 2 technician requires the following skills:...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- DCCA (Fort Meade, MD)
- …or equivalent IAT Level II certification + Experience working in a customer service / Tier 1/ Tier 2 environment + Dataflow experience Required ... mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide support for… more
- SKC Communication Products LLC (Dallas, TX)
- Tier I Service Technician + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video, and email. + ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...College degree preferred Experience Tier 1 - 0- 2 years Tier 2 -… more
- Proven IT (Tinley Park, IL)
- Tier 2 Engineer Tinley Park, IL...to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, ... and trouble-shooting support. This is the intermediate level of customer support. The Tier II Engineer has...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
- SAIC (Washington, DC)
- …is contingent upon contract award, with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities ... include, but are not limited to: + Provide Tier 1 and Tier 2 ...+ Experience supporting the Intelligence Community (IC) + Excellent customer service and interpersonal skills - strong… more
- CACI International (San Antonio, TX)
- …Supervisors to ensure all contract service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS Genesis Support with a ... Tier 2 Cerner Application Support Analyst... Tier 2 Cerner Application Support Analyst (2nd & 3rd...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong… more
- CACI International (Sterling, VA)
- …Local * * * CACI is currently looking for a motivated, career and customer -oriented Tier 2 Technician (Journeyman) with Agile methodology experience to ... server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Koniag Government Services (Chantilly, VA)
- …Solutions, LLC,** a Koniag Government Services company, is seeking a Network Administrator Tier 2 (Network Operations Center) to support KDS and our government ... customer . This is a remote opportunity. We offer competitive...holidays, three weeks paid time off, and more. The Tier 2 Network Administrator supports the … more
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