- Citigroup (New York, NY)
- …our customer relationships The ECM team is looking for a Head of Customer Management to help drive the development and execution of strategic initiatives to ... Lending, Retail Bank and Mortgage, Wealth and Citi Retail Services . The Existing Customer Marketing (ECM) team... customer experience. + Closely manage budget across Customer Management team, ensuring we are adhering… more
- GE Vernova (FL)
- **Job Description Summary** The Customer Services Management Leader will lead a team of customer fleet managers, and report to the Solar and ... + Oversee critical customers warranty obligations, spare parts and services orders. + Lead fleet management... service experience + Minimum 3 years of customer management experience (GE experience preferred) +… more
- Intuit (San Diego, CA)
- …end-to-end service delivery design including feature adoption, proactive health management , support excellence, and customer insight programs for customers ... will drive the strategic plans and associated products and services , proactively collaborating with Product Management , Marketing...our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength… more
- Capital One (Richmond, VA)
- …liaise with training, and partner with groups on execution efforts.** + **Provide customer service and training to internal customers on specific processes they ... Sr. Associate, Risk Manager, Customer Identity Management Team **As a...teams and leveraging those relationships/interactions to drive opportunities for Customer Identity** + ** Lead projects in support… more
- SAP (Burlington, MA)
- …wants you to grow and succeed. We are seeking a Director of Digital Customer Success Management for SAP's Business Transformation Management (BTM) Suite, ... expansion and upsell efforts . Mitigate churn and manage renewals of SAP solutions/ services . Manage through crisis and de-escalate customer situations . Drive… more
- BAE Systems (Norfolk, VA)
- …a Vice President of Navy Business Development and Strategic Customer Relationship Management to support our Platforms and Services (P&S) Sector. This role ... will act as the primary lead responsible for defining strategy, driving customer ...job specifics. **VP of Navy Business Development & Strategic Customer Relationship Management ** **116984BR** EEO Career Site… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; ... New Jersey area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas,… more
- Honeywell (Mason, OH)
- …Job Posting Date: September 30, 2025. **KEY RESPONSIBILITIES** + Provide exceptional customer service by answering inquires related to technical aftermarket ... As a **Senior Customer Support Management Specialist** here at...Product Support within Business & Material Handling. You will lead coordinating efforts between your accounts (Customers & Internal… more
- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...**As Sr Director on the CXF team, you will lead the CX Optimization & Governance team, chartered to… more
- Amazon (Newark, NJ)
- …teams to define the roadmap for the core services that power the Audible's customer service and knowledge management . The Senior Product Manager is an ... to define and build key technologies, tools, and services that form the foundation of support for Audible... Management team you will partner closely with customer service , creators, customers, Amazon, and Audible… more
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