- Sage (Atlanta, GA)
- Customer Success Advocate Job Description: We are seeking a Customer Success Advocate (CSA) to join our dynamic Customer Success team. ... * Monitor product usage and patterns * Recommend training paths for success by customer role * Support escalation management * Customer Account Review… more
- PennyMac (Pasadena, CA)
- … Experience Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer… more
- PennyMac (Tampa, FL)
- … Experience Specialist will : + Operate in a call center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer … more
- Insight Global (Pasadena, CA)
- …Customer Experience Specialist will: * Operate in a Call Center environment as a customer success advocate * Receive inbound calls and make outbound calls ... Job Description The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct… more
- TEKsystems (St. Louis, MO)
- …the Mortgage Fulfillment Division (MFD). Operate in a Call Center environment as a customer success advocate Receive inbound calls and make outbound calls ... Description The Mortgage Customer Experience Specialist I, supports Consumer Direct Lending....facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a… more
- TEKsystems (St. Louis, MO)
- …positive experience from loan origination to closing. What You'll Do + Serve as a customer success advocate in a fast-paced call center environment. + Handle ... As a Customer Experience Specialist, you'll be the primary point...and expedite processing. + Conduct preliminary research to answer customer questions and escalate complex issues when needed. +… more
- SolomonEdwards (Harrisburg, PA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- MongoDB (New York, NY)
- …and in-product, reaching B2B users at critical moments in their journey. You are obsessed with customer success and advocate for our users as much as you ... with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success , Product Marketing, and Developer Relations. We… more
- Persado (New York, NY)
- …educate and onboard customers, develop users and supporters, build a story of program success , and advocate for customer needs + Collaborate with marketing ... in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to drive value through adoption of Persado's… more
- Omatic (Mount Pleasant, SC)
- …customers of our ongoing commitment to their success . + Serve as a customer advocate within the organization, communicating customer needs and concerns ... About the Role: The Customer Success Manager (CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong… more