• Manager, Exec Escalations , Risk…

    Amazon (Tempe, AZ)
    …Role: We are seeking an experienced professional to join our Risk Mitigation, Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III ... within the Worldwide Executive Escalations division. This critical role leads Amazon's strategic response to high-priority Store incidents involving complex abuse… more
    Amazon (07/02/25)
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  • Investigation Specialist Sr., Executive…

    Amazon (Seattle, WA)
    …Sr. Escalation specialists are expert communicators and problem solvers obsessed with customer success . They have a passion for proficiency, and efficiently ... skills to become a member of our investigations team. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to… more
    Amazon (07/18/25)
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  • Senior Associate, Consumer Experience, Advanced…

    DoorDash (San Francisco, CA)
    …and analyze data and insights to identify opportunities for improving speed, quality , effectiveness, and customer experience. + Accomplish your recommendations ... the Team As one of DoorDash's core operations teams, Customer Experience ensures that whenever issues occur in the... issues. The Senior Associate will regularly communicate core success metrics to senior executives, develop strategies to optimize… more
    DoorDash (07/29/25)
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  • Director, Customer Success

    Proofpoint (Pittsburgh, PA)
    …partner. **The Role** We are seeking a leader for our Digital & Low Touch Customer Success team. As automation and AI capabilities advance, digital is the ... fastest growing area of Customer Success and is at the heart...how to connect digital to low touch resources for escalations and live conversations. You will have broader purview… more
    Proofpoint (06/06/25)
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  • Principal Customer Success Manager…

    LinkedIn (New York, NY)
    …select days, as determined by the business needs of the team. The Principal Customer Success Manager (CSM) partners closely with their assigned sales partners to ... LinkedIn and many of its customers + Mentor junior Customer Success Manager roles to help achieve...to LinkedIn Product teams​ + Expedite technical and purchase-related escalations .​ Document all communication with customers accurately and in… more
    LinkedIn (07/25/25)
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  • Customer Success Manager

    Omatic (Mount Pleasant, SC)
    About the Role: The Customer Success Manager (CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong ... about their evolving needs. Process Improvement + Identify and share best practices with Customer Success team members to help continually improve the quality… more
    Omatic (06/25/25)
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  • Customer Success Manager

    GE Vernova (MN)
    …that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a critical role in ... experience. + Contribute to the development of best practices and scalable customer success strategies. **Required Qualifications** + Bachelor's degree in… more
    GE Vernova (08/02/25)
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  • Customer Success Manager - Value…

    ECP (Milwaukee, WI)
    …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and ... in cross-functional teamwork with Sales, Product, Support, and Marketing to drive customer success . + Bonus: Hands-on with SaaS onboarding, value realization,… more
    ECP (07/02/25)
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  • Customer Success Service Manager

    AireSpring (Des Moines, IA)
    …in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, ... the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working...and effectively. + Coordinate with internal teams to manage escalations and ensure timely resolution. + Data & Reporting:… more
    AireSpring (07/04/25)
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  • Supervisor, Customer Success

    Coinbase (Charlotte, NC)
    …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer ... management, task management, decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams… more
    Coinbase (07/31/25)
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