• Customer Success Quality…

    Intuit (Atlanta, GA)
    …management within a mid-market environment.* Proven track record of successfully managing customer escalations and driving customer satisfaction.* Strong ... ○ Serve as the primary Service Delivery point of contact for high-priority customer escalations within the mid-market segment.○ Investigate, analyze, and resolve… more
    Intuit (06/06/25)
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  • Manager, Exec Escalations , Risk…

    Amazon (Tempe, AZ)
    …Role: We are seeking an experienced professional to join our Risk Mitigation, Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III ... within the Worldwide Executive Escalations division. This critical role leads Amazon's strategic response to high-priority Store incidents involving complex abuse… more
    Amazon (04/02/25)
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  • Director, Customer Success

    Proofpoint (Pittsburgh, PA)
    …partner. **The Role** We are seeking a leader for our Digital & Low Touch Customer Success team. As automation and AI capabilities advance, digital is the ... fastest growing area of Customer Success and is at the heart...how to connect digital to low touch resources for escalations and live conversations. You will have broader purview… more
    Proofpoint (06/06/25)
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  • IT Project Manager III (Senior Customer…

    Mount Sinai Health System (New York, NY)
    **Job Description** **IT Project Manager III (Senior Customer Success Manager) - Digital and Technology Partners - Hybrid** This hybrid role requires the ability ... Street, New York, NY 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager** to join our high-performing team leading the way in… more
    Mount Sinai Health System (04/10/25)
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  • IT Project Manager I ( Customer…

    Mount Sinai Health System (New York, NY)
    **Job Description** **IT Project Manager I ( Customer Success Manager I) - Digital and Technology Partners - Onsite/Hybrid** **This position requires onsite one ... NY 10017 We are seeking a proactive and empathetic ** Customer Success Manager I** to join our...providers, or healthcare partners. + Prior exposure to handling customer inquiries, troubleshooting service issues, and resolving escalations… more
    Mount Sinai Health System (06/07/25)
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  • Agriculture Customer Success Manager

    TELUS Agriculture & Consumer Goods (CA)
    …We have consolidated operational teams from all our TAC entities alongside a number of customer success primes and managed service teams, and have a focus on ... and connect producers to consumers we can improve the quality , safety and sustainability of our food and consumer...culture, and oscillating between transformation and growth. As a Customer Success Manager I, you will play… more
    TELUS Agriculture & Consumer Goods (06/05/25)
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  • Customer Success Manager

    Omatic (Mount Pleasant, SC)
    …their evolving needs. + Develop and share best practices with Customer Success team members to continually improve the quality , effectiveness, and efficiency ... The Customer Success Manager (CSM) is a...The Customer Success Manager (CSM) is a key member of...of our processes. + Assist cross functional teams on customer activities such as billing, escalations , reference… more
    Omatic (05/22/25)
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  • Customer Success Service Manager

    AireSpring (Dallas, TX)
    …in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, ... the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working...and effectively. + Coordinate with internal teams to manage escalations and ensure timely resolution. + Data & Reporting:… more
    AireSpring (06/03/25)
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  • Enterprise Customer Success (remote)

    Broadridge Financial Solutions (Albany, NY)
    …+ Bachelors degree or equivalent experience preferred + 4+ years of demonstrated Customer Success or Account Management experience in a high-growth SaaS ... way, come join the Broadridge team. The Enterprise Client Success Rep ensures that the business value received from...point of contact for the day-to-day needs of the customer from a post-sales perspective. They have a core… more
    Broadridge Financial Solutions (05/21/25)
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  • Sr. Technical Success Manager - Service

    Sprinklr (MA)
    Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
    Sprinklr (06/05/25)
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