• Data Analyst , CX…

    DISH Network (Littleton, CO)
    …Retail Wireless CX Optimization within the Retail Wireless Business Operations group. The Data Analyst , CX Process Optimization will be responsible ... into customer behavior, operational performance, and the impact of process changes. This analyst will work closely...to provide data -driven insights and recommendations for process improvements and CX initiatives + Communicate… more
    DISH Network (06/04/25)
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  • Analyst , CX ( CX…

    Arvato Bertelsmann (Easton, PA)
    We are looking for a data -driven and customer-focused Customer Experience ( CX ) Analyst to join our team. In this role, you will analyze customer feedback, ... identify trends, root causes, and opportunities for improvement. Monitor key CX metrics across the customer journey-onboarding, fulfillment, issue resolution, and… more
    Arvato Bertelsmann (04/25/25)
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  • Senior Analyst - CX

    PulteGroup (Tempe, AZ)
    Job Summary: The Senior Analyst is responsible for the analysis of highly complex applications, websites, databases and systems, providing third-level technical ... Responsibilities: + Conducts analysis of business and system processes, system data , integration, and reporting. + Performs strategic research and defines, tests,… more
    PulteGroup (04/11/25)
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  • Data Analyst Lead - Customer…

    Meta (Burlingame, CA)
    **Summary:** As a Data Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer ... stakeholders, and exhibit proven organizational and presentation skills. **Required Skills:** Data Analyst Lead - Customer Experience Advanced Analytics… more
    Meta (04/03/25)
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  • Analyst III, Customer Master Data

    Boehringer Ingelheim (Duluth, GA)
    …and benefit programs reflect Boehringer Ingelheim's high regard for our employees. The Analyst III, Customer Master Data will be the subject matter expert ... and KPIs to proactively identify potential issues and leverages data to make recommendations to AD on process...Acts as the subject matter expert for the Master Data Management team partnering with CX Support… more
    Boehringer Ingelheim (05/06/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Austin, TX)
    …Learn more at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development ... research design and its continuous improvement to drive business outcomes. The Analyst creates compelling data -driven stories showing trends and improvement… more
    Verint Systems, Inc. (05/23/25)
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  • Senior Customer Experience and Engagement…

    Mastercard (O'Fallon, MO)
    …greatest potential._ **Title and Summary** Senior Customer Experience and Engagement Analyst Overview * Drives a strong customer-centric focus across the enterprise ... * Design, build, and refine customer surveys based on stakeholder objectives and CX strategy * Develop associated workflows and dashboards to streamline data … more
    Mastercard (05/19/25)
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  • Customer Experience Analyst Lead (Customer…

    Meta (Austin, TX)
    **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer feedback ... satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, while partnering with cross-functional teams… more
    Meta (06/06/25)
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  • Customer Experience Senior Insights Analyst

    DISH Network (Englewood, CO)
    …experience improvements. **Job Duties and Responsibilities** **Primary Responsibilities:** + Analyze CX data via customer feedback from social media, surveys, ... understanding of customer behavior, preferences, and pain points through data analysis. + Collaborate with teams across the company...dashboards to track effectiveness of initiatives. + Partner with CX groups across all of our brands and Consumer… more
    DISH Network (04/12/25)
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  • Senior Customer Experience and Engagement…

    Mastercard (O'Fallon, MO)
    …greatest potential._ **Title and Summary** Senior Customer Experience and Engagement Analyst Overview * Drives a strong customer-centric focus across the enterprise ... a strong emphasis on deriving insights from unstructured text data * Utilize advanced text analytics techniques such as...effectively * Experience with driving ROI in a prior CX function * Strong understanding of CX … more
    Mastercard (04/18/25)
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