- DISH Network (Littleton, CO)
- …Retail Wireless CX Optimization within the Retail Wireless Business Operations group. The Data Analyst , CX Process Optimization will be responsible ... into customer behavior, operational performance, and the impact of process changes. This analyst will work closely...to provide data -driven insights and recommendations for process improvements and CX initiatives + Communicate… more
- Arvato Bertelsmann (Easton, PA)
- We are looking for a data -driven and customer-focused Customer Experience ( CX ) Analyst to join our team. In this role, you will analyze customer feedback, ... identify trends, root causes, and opportunities for improvement. Monitor key CX metrics across the customer journey-onboarding, fulfillment, issue resolution, and… more
- Papa John's International (Louisville, KY)
- …identify trends, bottlenecks, and opportunities for improvement. The CX Analyst collaborates with cross-functional teams to implement data -driven solutions ... **Job Summary** The CX Analyst for PapaCall plays a...with operations, training, and quality assurance teams to implement process improvements and training initiatives. + Create and maintain… more
- PulteGroup (Tempe, AZ)
- Job Summary: The Senior Analyst is responsible for the analysis of highly complex applications, websites, databases and systems, providing third-level technical ... Responsibilities: + Conducts analysis of business and system processes, system data , integration, and reporting. + Performs strategic research and defines, tests,… more
- Guidehouse (Mclean, VA)
- …Secret **What You Will Do** **:** Guidehouse is seeking a talented and experienced CX and BA to join our team, focusing on delivering customer-centric solutions that ... role, you'll work at the intersection of product management, customer experience ( CX ), user experience (UX), and agile business analysis. You'll collaborate with… more
- Meta (Burlingame, CA)
- **Summary:** As a Data Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer ... stakeholders, and exhibit proven organizational and presentation skills. **Required Skills:** Data Analyst Lead - Customer Experience Advanced Analytics… more
- Blue Cross and Blue Shield of Louisiana (Baton Rouge, LA)
- …to Louisiana is preferred for all positions. **POSITION PURPOSE** The Experience Engineering Analyst works side by side with CX director, manager and other ... inform technical innovations, and deliver an improved customer experience. + Support CX team through data analysis, campaign develop and execution, measurement,… more
- Meta (Austin, TX)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer feedback ... satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, while partnering with cross-functional teams… more
- Mastercard (O'Fallon, MO)
- …greatest potential._ **Title and Summary** Senior Customer Experience and Engagement Analyst Overview * Drives a strong customer-centric focus across the enterprise ... a strong emphasis on deriving insights from unstructured text data * Utilize advanced text analytics techniques such as...effectively * Experience with driving ROI in a prior CX function * Strong understanding of CX … more
- Capital One (New York, NY)
- …(ie Financial Services) as well as other relevant industries (eg MarTech, Social Media, CX /UX, Data Analytics/Big Data ). Ideal candidates will have a ... Senior Business Analyst - Industry & Competitor Intelligence **Summary:** As...For technical support or questions about Capital One's recruiting process , please send an email to ###@capitalone.com Capital One… more