- IntelliDyne (Washington, DC)
- Deskside Support Manager - Tier 2 Status: Exempt Location: Washington, DC (Hybrid 3 days onsite/2 remote) Salary Range: $110k to $130k Clearance: Secret ... related field + Must possess an HDI certification (Ex. Support Center Manager or Desktop Support Manager ) prior to start + Possess one of the following… more
- Center For Health Information And Analysis (Boston, MA)
- …success of CHIA's influential and essential healthcare analytics products. The Deskside Support Engineer, reporting to the Manager of Desktop Support , ... analytics to ensure transparency in our healthcare system. By joining CHIA as the Deskside Support Engineer, you'll become emersed into one of the largest and… more
- Epsilon, Inc (China Lake, CA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk-side support , and offering adaptable enterprise infrastructure ... imaging devices, and collaborating with other IT teams for escalations. The Deskside Administrator will support end-user training, contributing to continuous… more
- Centre Technologies (Houston, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... transportation is required as there are specific travel requirements in support of multiple locations. Essential Duties and Responsibilities + Problem management… more
- Leidos (Bethesda, MD)
- …of environment where you can thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk/ Deskside Support System Administrator to support ... Problem Records and highlight these to the Service Desk Manager . + Update Service Desk documentation for new processes...problem in an effective manner to peers and higher tier support elements for resolution. + Experience… more
- Leidos (Odenton, MD)
- …1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD customer in Fort ... This individual will help ascertain the nature of the support request, resolve issues where possible, and escalate to...their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators… more
- KeenLogic (Washington, DC)
- …24x7 Tier 1 Service Desk operations, coordinating Tier 2/3 deskside , remote, and executive support . + Monitor and enforce SLA performance (response, ... IT Program Manager Location: Washington, DC Schedule: Monday-Friday | Core... Tier 1, Tier 2, and Tier 3 end-user technology support across House… more
- Robert Half Technology (Voorhees, NJ)
- …various technologies including Cisco, Citrix, Cloud, and Dell Technologies * Provide deskside support and manage computer hardware issues. Requirements * ... are offering an exciting opportunity for a Help Desk Manager in South, New Jersey. As a Help Desk...in managing and facilitating IT Deployments * Expertise in Deskside Support , including resolving end-user issues Technology… more
- TekSynap (Fort Detrick, MD)
- …up-to-date documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas ... service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average...Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of… more
- GovCIO (El Paso, TX)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . Supporting Tier 1 on-site installation, implementation, ... **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
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