- Scholastic (NY)
- **Job Description:** THE OPPORTUNITY The Deskside and Field Support Manager is responsible for leading and managing a geographically distributed team of ... Deskside and Field Support Technicians...Deskside and Field Support Technicians and Supervisors. This role...high-quality IT support services across corporate offices, field locations, and remote environments. The manager … more
- Center For Health Information And Analysis (Boston, MA)
- …success of CHIA's influential and essential healthcare analytics products. The Deskside Support Engineer, reporting to the Manager of Desktop Support , ... analytics to ensure transparency in our healthcare system. By joining CHIA as the Deskside Support Engineer, you'll become emersed into one of the largest and… more
- IntelliDyne (Washington, DC)
- Deskside Support Manager - Tier 2 Status: Exempt... field + Must possess an HDI certification (Ex. Support Center Manager or Desktop Support ... Manager ) prior to start + Possess one of the following certifications or demonstrated equivalent experience: + MCP, MCSA or MCSE certification + Clearance: Must have a Secret level security clearance + Ability to multi-task, work independently and… more
- Centre Technologies (Houston, TX)
- …and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage ... transportation is required as there are specific travel requirements in support of multiple locations. Essential Duties and Responsibilities + Problem management… more
- KeenLogic (Washington, DC)
- …management. + Demonstrated success managing 24x7 service desks and coordinating distributed field support . + Proven track record of meeting SLA performance ... escalation paths, surge/transition staffing; supervise team leads. + Direct nationwide field support , logistics, and onsite dispatch to district offices;… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …focus on customer service and user experience. + Understanding of Technical and Deskside support processes. + Understanding of endpoint monitoring and support ... Best Companies to Work For, is seeking a Senior Manager to lead our Endpoint Engineering team under the...vendors to ensure a high level of service and support . Ideal candidate with have a proactive technical expertise… more
- TekSynap (Fort Detrick, MD)
- …documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas to ensure compliance ... service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average...Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of… more
- ManpowerGroup (Columbus, OH)
- …experience + 2 years' experience working with ServiceNow + 2+ years in a deskside support role + Strong understanding of ServiceNow Incident Management + ITIL ... **Job Title: IT Incident Manager ** **Location: HYBRID Columbus, Ohio** **Duration: 4mo contract** **Rate: $35hr** **What's the Job?** + Monitor and manage incident… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Senior Deskside Support ** to join our team in **Doral, Florida.** **Responsibilities include but ... are not limited to:** + Provide first-level technical support to end users across the organization. + Troubleshoot...degree in information technology, computer science, or a related field . + Experience supporting DoD programs. + Experience in… more