- eightfold.ai (Chicago, IL)
- …how Customer Success operates and how customers engage with Eightfold. About the Role The Digital CX Lead will own the design, execution, and continuous ... Success (CS) , part of the broader Customer Experience ( CX ) organization. We enable the CS organization to deliver...analytics to reach more customers efficiently and effectively. + Lead end-to-end ownership of digital programs that… more
- Pfizer (New York, NY)
- …with hands-on experience delivery, maintaining a strategic 60/40 split between managing the CX Lead team and directly leading Forward Impact Teams (FIT) ... in current realities, not theoretical frameworks. Success means every CX Lead delivers at their highest potential...+ Strong analytical and problem-solving skills + Ability to lead cross-functional teams + Strong digital literacy… more
- NBC Universal (Universal City, CA)
- …to create and deliver a wide range of content reflecting our world. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the ... Universal Studios Hollywood business, improving the entire guest digital journey inside and outside of the Park. This role is constantly looking forward with… more
- EPAM Systems (Weehawken, NJ)
- Transform customer experience technology as a ** Lead CCaaS Engineer** at EPAM. You'll architect and implement sophisticated Genesys Cloud CX solutions while ... cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects,… more
- Wolters Kluwer (Draper, UT)
- **Job Identification** Business title: Lead CX /UX Designer Department: Digital Experience Group (DXG) Location: Hybrid **Supervisory Relationships** Reports ... our customers love, while also working for our business. **About the Role** The Lead CX /UX Designer is responsible for enhancing our customer-facing products and… more
- Cisco (San Jose, CA)
- **Meet the Team** CX AI Incubation team is part of CX and is focused on identifying and building breakthrough emerging solutions to support the diverse ... requirements of the CX organization and our customers. Are you ready to...Natural Language Processing (NLP), and Generative AI techniques. + Lead , innovate, and deliver in fast-paced environments; known for… more
- Wolters Kluwer (Philadelphia, PA)
- ** Lead CX /UX Designer (Health - UpToDate...want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask ... Expert AI) - Hybrid (ET/CT) R0053045 | DXG | UX/ CX - Wolters Kluwer DXG US, Inc.** **Team &...intuitive tools that improve patient outcomes. You will help lead efforts to establish a cohesive design vision and… more
- Unilever (Orlando, FL)
- CX Lead Generation Specialist - Unilever Food Solutions Location : Remote - Orlando, FL Who We Are Unilever Food Solutions (UFS) is the €3bn+ foodservice ... operators to diners and consumers. UFS is accelerating its digital transformation to fuel growth through data driven and...associated governing plan documents. Job Purpose : As a CX Lead Generation Specialist , you will… more
- Wolters Kluwer (Riverwoods, IL)
- **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0052803 | DXG | UX/ CX COE - WK DXG US, Inc.** **Summary** - We are seeking an ... experienced and strategic Senior CX /UX Research Consultant to join our CX /UX...+ 5+ years in a User Research role for digital solutions, with demonstrated leadership in research planning and… more
- Market My Market (Charlotte, NC)
- Director, Client Experience (Director, CX ) About the Role The Director, Client Experience (Director, CX ) leads 4-6 Client Experience Managers (CXMs), ensuring ... and revenue growth through effective portfolio management and team leadership. The Director, CX collaborates with the other Director, CX and leadership team… more