- CVS Health (Hartford, CT)
- …Product Managers and IT teams. + Ability to identify/prioritize Customer Experience (CX)opportunities across the breadth of our digital tools. **Preferred ... Digital CEM will help to support Voice of Customer insights and Operational Monitoring for priority areas across...Ability to Manage small projects in support ofthe Product Management team. + Ability Analyze and take action on… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** The Manager, Digital Customer Experience Management (CEM) is responsible for monitoring ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...a must. **Preferred Qualifications** + 1+ years of people management experience . + Experience with… more
- CVS Health (Boston, MA)
- …it all with heart, each and every day. **Position Summary** As a vital member of the Digital Customer Experience Management team, this role will help to ... PowerPoint **Preferred Qualifications** * 2-3 years' experience with Voice of Customer , Research, and/or Digital * Proven ability to integrate multiple data… more
- Citizens (Johnston, RI)
- … product management , digital ad operations, digital channels management , or customer experience delivery/design for marketing or products. + ... and engineering roadmaps for products managed under the digital experience platform group. Products supported include content management systems (CMS),… more
- Citizens (Westwood, MA)
- … product management , digital ad operations, digital channels management , or customer experience delivery/design for marketing or products. + ... and engineering roadmaps for products managed under the digital experience platform group. Products supported include content management systems (CMS),… more
- CVS Health (Northbrook, IL)
- …Qualifications** + 7+ years of experience with Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience ... each and every day. **Position Summary** The Senior Manager, Digital Customer Experience will be...the Digital Operations, Analytics, Tagging, Production Support, Digital Product Management teams, Call Centers, Product… more
- NRG Energy, Inc. (Houston, TX)
- …to self-serve and access value-added services from our customer portals. The Digital Customer Experience Analyst will ensure a positive customer ... We aim to provide a best-in-class digital experience that complements our industry-leading customer ...written communication skills **Preferred Qualifications** + PMI-PBA certification + Experience in digital product management … more
- Nestle (New York, NY)
- …have current or prior Customer Contact or Call Center experience .** **Responsibilities:** _Core Digital Engagement Innovation, Business Partnership & Project ... required. * 5+ years of experience managing Digital Engagement Innovation within a Customer Contact/Call...ratings and reviews, Genesys and SHELF. * Strong project management experience including managing project deadlines and… more
- Mount Sinai Health System (New York, NY)
- …account management + Data-driven decision-making + Cross-functional leadership + Customer advocacy & digital transformation + Problem solving & escalation ... and market the value of our products. Non-Bargaining Unit, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital **Responsibilities** + Manage high-value… more
- Spire Energy (Birmingham, AL)
- …related degree, required. Required knowledge, skill and abilities + Minimum of 8 years total experience in customer service or digital strategy. + 2+ years ... Customer Digital Strategy Manager Date: May...Experience , Relationship Manager, Consulting, Project Manager, Manager, Technology, Customer Service, Management Apply now " Find… more