• Director , 311 Customer…

    City and County of San Francisco (San Francisco, CA)
    …94103 Position Status: Full-time Job Code and Title: 0953 Director of 311 Customer Service Center Compensation information: $93.1250 - $118.8750 (hourly) ... has a hybrid work schedule. For more information, please visit: https://www.sf.gov/departments-- 311 - customer - service -center SF311 serves as the City's… more
    City and County of San Francisco (09/06/25)
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  • Director , 311 Communications…

    City of New York (New York, NY)
    …311 Communications and Agency Relations unit; - Develop strategies for citywide customer service programs and delivery; - Oversee design and implementation of ... candidate will serve as the Director of Communications and Agency Relations for NYC 311 . Responsibilities will include: - Direct multiple teams within the … more
    City of New York (09/04/25)
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  • Director of Communications

    Sarasota County Government (Sarasota, FL)
    …initiatives across the organization in collaboration with other department directors. Lead customer service initiatives and report performance measures on a ... Qualifications + Bachelor's degree and ten years of professional experience in customer service , media relations, public administration, internal and external… more
    Sarasota County Government (08/12/25)
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  • Senior Director , Business Analysis…

    City of New York (New York, NY)
    …to making a difference through technology. We are looking for a customer -oriented and collaborative individual to lead the Business Analysis (BA) and Quality ... The BA group is charged with eliciting and documenting customer and end user requirements on small to extremely...the staff and activities for the unit, the Senior Director will work with other Applications division unit heads… more
    City of New York (09/04/25)
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  • Customer Service Assistant

    City of New York (New York, NY)
    …reports based on the direction from the leadership team. Working under the direction of the Director of Customer Service , the Customer Service ... recruiting for one (1) Community Assistant to function as Customer Service Assistant who will be responsible...will: - Review customer inquiries submitted via 311 call centers and IDNYC website, and respond in… more
    City of New York (09/02/25)
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  • Customer Service Coordinator

    City of New York (New York, NY)
    Job Description The NYC DOT's Customer Service , Language Access and Correspondence unit's (CSLACU) is the Commissioner's central hub for customer service ... NYC DOT's public facing website, the Mayor's office, the 311 Call Center, social media posts, and hard copy...Tracking System (ARTS). The candidate will serve as the Customer Service Coordinator within the Customer… more
    City of New York (08/13/25)
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  • Quality Assurance Specialist

    City of New York (New York, NY)
    …updated supplemental forms, etc.) to make them more efficient and customer service oriented; - Coordinating with the Assistant Director to monitor Licensing ... Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for...For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its… more
    City of New York (07/19/25)
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  • Specialist - System Administrator - Office…

    SUNY Suffolk County Community College (Selden, NY)
    …ideal candidate will demonstrate the ability to work well under pressure, have excellent customer service skills, and be able to work collegially and effectively ... thousands of students in English Language Learning courses, and also serves more service veterans and military-connected students than any other college in the SUNY… more
    SUNY Suffolk County Community College (06/17/25)
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  • Administrative Assistant II

    MyFlorida (Tallahassee, FL)
    …members within and outside of the organization. Good writing and reading comprehension. Customer service oriented. Good with time management and coordination. + ... You Will Do: This position is located within the Director 's Office of the Division of Condominiums, Timeshares and...Minimum Requirements: Two (2) years of relevant experience in customer service and administrative functions. The Benefits… more
    MyFlorida (09/10/25)
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  • Call Center Supervisor

    City of New York (New York, NY)
    …development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...outbound and inbound call center efforts and projects; address 311 referrals and other related service requests;… more
    City of New York (08/09/25)
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