- Travelers Insurance Company (Hartford, CT)
- …business decisions by accelerating cross-enterprise collaboration and capabilities. As a Director of Decision Science , Interaction analytics, you ... what you do and where you do it. **Job Category** Data Analytics, Data Science **Compensation Overview** The annual base salary range provided for this position is a… more
- Concentrix (Columbus, OH)
- Job Title: Director , Specialty Sales, CX Tech & CCaaS Partner Job Description At Concentrix we partner with the world's most customer-obsessed companies to ... a passion for how technology is transforming the world. Director , Sales - CX Tech & CCaaS...business. + Enterprise engagement - access VP and CXO decision makers and buying committees inside F500 and strategic… more
- Staples (Framingham, MA)
- …the science of digital optimization through analytics, testing, and data-driven decision making. The Director must balance creativity and empathy with rigor ... customer experience. As a senior leader within the Digital Experience organization, the Director drives prioritization and execution of the CX roadmap, balancing… more
- UKG (Raleigh, NC)
- …but Differentiating Qualifications + Background in predictive analytics, machine learning, or data science for CX . + Experience standing up a signal framework or ... Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Capital One (Mclean, VA)
- Sr. Business Director , Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 analysts in the Retail ... Servicing work. + _Customer Experience Measurement:_ Oversee Retail Bank's customer experience ( CX ) measurement system. Our measurement system has a suite of metrics… more
- State of Colorado (Denver, CO)
- …be a critical pivot between our Technology Service team of Customer Experience ( CX ) Administrators and the Product team by providing daily support in all operations ... that the User Experience (UX), User Interface (UI), & Customer Experience ( CX ) needs and priorities are represented fairly in all infrastructure decisions. This… more
- DoorDash (San Francisco, CA)
- …conversion, and user trust perception. + Lead cross-functional teams across Engineering, Data Science , Risk Ops, and CX to deliver high-impact security and trust ... real-time decisioning systems. + You've led complex cross-functional efforts across Engineering, Data Science , Risk Ops, and CX , and can navigate ambiguity to… more
- Pfizer (New York, NY)
- …closely with key capability teams including Customer Experience & Engagement ( CX &E), Portfolio Management, Architecture, and Forward Impact Engineering to ensure ... strategic alignment, integrated decision -making, and measurable impact. **Leadership & Digital Transformation** + Lead strategic transformation initiatives that… more
- Walmart (Bentonville, AR)
- …lead programs affecting Operations, Product, Technology, Data & Analytics, VOX, and CX , ensuring smooth delivery and driving our transformation agenda forward. About ... and automation. The Senior Manager, Business Strategy, reports directly to the Director , Business Strategy with a mission to create effortless experiences that… more