- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The ITSM Director position is responsible for leading our ITIL/ ... standards. They will be responsible for the implementation and continued support of Service Transition (Change, Release, Configuration, Knowledge) as well as … more
- Warner Bros. Discovery (Atlanta, GA)
- …priority for Service Design activity against backlog + *Coordinate activity with Service Transition + Engage key WBD Stakeholders to carry out a high-level ... on supporting strategic planning, process optimization, and continuous improvement of ITSM practices. Key responsibilities include supporting the Service … more
- Warner Bros. Discovery (Atlanta, GA)
- …on supporting strategic planning, process optimization, and continuous improvement of ITSM practices. Key responsibilities include supporting the Service ... ensuring services are accurately recorded throughout their lifecycle. ENTERPRISE SERVICE MANAGEMENT ALIGNMENT + Support the Director ,...including creating run cost models + *Provide input to transition to live of service design, attending… more
- Capgemini (Greenville, SC)
- …team members, ensuring consistent delivery and performance. + Partner with client's service managers and Capgemini support leads in a co-managed support landscape. + ... and guiding the customer where necessary. + Utilize ServiceNow or similar ITSM tools to analyze trends, identify improvement areas, and steer team performance.… more
- Parker Hannifin Corporation (Cleveland, OH)
- …configuration, development, and deployment. + Design and implement solutions for IT Service Management ( ITSM ), IT Operations Management (ITOM), and other ... System Administrator (CSA) certification is required. Additional certifications that support IT Service Management ( ITSM ) and IT Operations Management (ITOM) are… more
- Northrop Grumman (Oklahoma City, OK)
- …understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management ( ITSM ) Operations, including Service ... Grumman is proud to help our nation's military personnel make the transition to civilian careers. Approximately 1/4th of Northrop Grumman's 90,000 employees… more
- ATI (Brackenridge, PA)
- …desk software (ServiceNow) to manage and prioritize work activity. + Execute IT Service Management ( ITSM ) principles and best practices, as guided by management. ... position 5 days per week. Reporting to the Sr. Director , DT End User Services, the End User Experience...Services professionals, as well as Infrastructure operations ensuring smooth transition and execution of work, technology adoption and a… more