- Microsoft Corporation (New York, NY)
- Are you passionate about driving incredible customer journeys ? Global Marketing Engines and Experiences (E&E) provides the foundation for all Marketing engines, ... across paid and organic touchpoints. Reporting to the Senior Director of Digital Journeys & SEO, the...will lead a team to drive end-to-end optimization of customer journeys across every digital touchpoint-web, email,… more
- Novo Nordisk (Plainsboro, NJ)
- …for patients, we look forward to hearing from you. The Position The Executive Director , Customer Experience will define the vision for customer experience ... and CX excellence, leading the development of a superior customer experience strategy by building CX journeys ...experience the organization. This role aims to elevate the voice of the customer within our organization… more
- Intuit (Mountain View, CA)
- **Overview** As Director of Intuit's Customer Experience team, you will be responsible for building and leading a customer experience 'practice' to drive ... the organization. The team will be accountable for our Voice of Customer (VOC) Feedback Loop: Leading...the optimal framework and ways of working, through end-to-end customer 'value' journeys and customer … more
- DriveTime (Tempe, AZ)
- …lives of our customers and our employees by placing a focus on putting the right customer , in the right vehicle, on the right terms and on their path to ownership. ... But What's the Job?** In short, As an Assistant Director of IT, you will be responsible for providing...driving continuous improvement and ensuring the delivery of exceptional customer service. + Expand Service Model: Enhance the existing… more
- Cengage Group (Boston, MA)
- …leading both direct reports and matrixed execution teams. + Deep understanding of customer journeys across both B2B and B2C environments (faculty, student, ... and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these… more
- Marriott (Bethesda, MD)
- …to the VP, Experience Design - Business Transformation Office, the Flex Director , Associate User Experience plays a critical role in creating industry-leading ... the associate and implement at scale, all while fostering cohesion across the customer and associate journey. The ideal candidate has experience rooted in an… more
- Entrust (Shakopee, MN)
- …our success and help us anticipate the future. **Sr. Director , Product Management: Cryptography Security Platform** **Position Overview:** Entrust's Cryptographic ... Working collaboratively across engineering & design, marketing & sales, customer success & professional services, and other cross-functional teams,...we don't just offer jobs - we offer career journeys . Here is what you can expect when you… more
- iHeartMedia (New York, NY)
- …events and conversations in the nation for fans and advertisers. As Director , B2B Content Marketing, you'll lead iHeartMedia content marketing reaching HoldCos, ... advertisers, and deliver relevant, high-value content at the right moment in the customer journey. + Create content for every B2B touchpoint: email, site, events,… more
- Wolters Kluwer (Clayton, MO)
- … customer -firm size, buying behaviors, pain points, personas, and journeys + Prioritize marketing initiatives based on Professional segment needs, opportunities, ... adjust plans to optimize impact and ROI + Be the voice of the Professional customer unit in cross-company marketing planning and strategy **Qualifications** +… more
- Walmart (Sunnyvale, CA)
- …or loyalty products. + Familiarity with personalization strategies and tools to tailor customer journeys at scale. + Strong analytical skills and comfort with ... and early engagement signals predictive of retention. + Champion the voice of the customer in product development, ensuring new members experience clear value… more