- City of New York (New York, NY)
- …is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the ... staff and provides reports to the Senior Director and Deputy Commissioner on Call Center progress, outcomes and developments and solicits input for Call … more
- Kaleida Health (Buffalo, NY)
- …**Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible for ... ** Director of Call Center **...** Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- AccentCare, Inc. (Houston, TX)
- …guidance to Call Center Team members, and assists National Director , Call Center with shift operations support. + Triage all phone calls that ... Company store credit for your first AccentCare-branded scrubs for patient-facing employees Call Center Triage Registered Nurse - RN Responsibilities: +… more
- AssistRx (Phoenix, AZ)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Northwell Health (Melville, NY)
- …compassionate Director , Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- Mass Markets (Wichita, KS)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Mesilla, NM)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the...sites, and critical business functions, including manufacturing and research operations . As the POD lead for global networking, this… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Lutheran Care Center (Poughkeepsie, NY)
- Director of Plant Operations Full Time!...and staff of the facility. . Oversee Maintenance on Call to provide emergency maintenance coverage at all times, ... coordinates and performs all needed repairs to maintain the safety and proper operations of the facility in accordance with department, state and local laws and… more
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