- City of New York (New York, NY)
- …is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the ... staff and provides reports to the Senior Director and Deputy Commissioner on Call Center progress, outcomes and developments and solicits input for Call … more
- Kaleida Health (Buffalo, NY)
- …**Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible for ... ** Director of Call Center **...** Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- AssistRx (Overland Park, KS)
- …strategic, and patient-centered leader to oversee all aspects of our mail-order pharmacy call center operations . The Director of Call Center will ... and client partners. This leader will have full ownership of daily call center performance, workforce management, quality monitoring, and strategic process… more
- Northwell Health (Melville, NY)
- …compassionate Director , Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- Mass Markets (Mesilla, NM)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- GE Appliances, a Haier company (Louisville, KY)
- …Relocation Assistance Available. **Position** Director , Digital Innovations - Contact Center AI Strategy & Operations **Location** USA, Louisville, KY **How ... We are seeking an experienced and strategic Digital Innovations Director to lead the transformation of our consumer and...years of relevant business experience including experience in contact center operations or digital transformation, with a… more
- CyrusOne (Wood Dale, IL)
- The Senior Director of Regional Data Center Facility Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. ... Director will also provide Implementation Management support for certain...6 + Work with the Vice President of Data Center Operations to assure that environmental issues… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more