- City of New York (New York, NY)
- …recruiting for one (1) Administrative Staff Analyst NM-I to function as Director of Call Center Operations who will: - Direct the daily operation of the ... staff and provides reports to the Senior Director and Deputy Commissioner on Call Center progress, outcomes and developments and solicits input for Call … more
- Intellatriage (Nashville, TN)
- …customer's bottom-line by reducing overall cost to deliver after-hours care. What you'll do: The Director , Call Center Operations is accountable for the ... core operational functions that enable a high-performing clinical call center staffed by RNs and LPNs....supporting clinical programs or a nurse-staffed call center (RNs/LPNs). + Familiarity with multi-state licensure operations… more
- AssistRx (Orlando, FL)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Hilton (Honolulu, HI)
- …and Brand Standards\. **The Role** The ** Director of Call Center Services** manages the efficient daily operations of the **Reservations and ... iconic beachfront resort in Hawaiʻi, is seeking an experienced ** Director of Call Center Services**... Operations , and Front Office_ **Title:** _Director of Call Center Services \- Hilton Hawaiian Village_… more
- Northwell Health (Melville, NY)
- …compassionate Director , Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- Mass Markets (Mesilla, NM)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- Mayo Clinic (Eau Claire, WI)
- …patient access. The Director of Office of Access Management - MCHS Call Center optimizes these access pathways enabling patients to seamlessly navigate their ... and performance with organizational and agency-wide goals. Proactively develops contact center strategies governing scheduling, call handling, and patient… more
- Capital One (Mclean, VA)
- …a dynamic and experienced Director , Sentry Operations . The **Sentry Operations Center Director ** will strengthen our capabilities to detect, deter, ... Director , Global Security Operations Center... Director , Global Security Operations Center (GSOC) At Capital One,...machine! Within GWS, our **Global Security Operations Center (GSOC** ), or as we call … more
- ABM Industries (Dallas, TX)
- …programs for emerging technologies in the mission critical infrastructure space. **Data Center Operations & Maintenance** + Ensure compliance with all Change ... with direct oversight of large teams + Proven experience managing data center operations , including change control, emergency response, project management, and… more