- City of New York (New York, NY)
- …Procedures and Training is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily ... and provides reports to the Senior Director and Deputy Commissioner on Call Center progress, outcomes and developments and solicits input for Call … more
- AssistRx (Overland Park, KS)
- …an experienced, strategic, and patient-centered leader to oversee all aspects of our mail-order pharmacy call center operations. The Director of Call ... partners. This leader will have full ownership of daily call center performance, workforce management, quality monitoring,...including at least 3 years in a senior or director -level role. + Proven track record of scaling operations,… more
- Kaleida Health (Buffalo, NY)
- ** Director of Call Center ** **Location:** **Larkin Bldg @ Exchange Street** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** ... **Job Description** **The Director of Call Center Operations is a transformative leader responsible for building and operating a high-performance,… more
- Northwell Health (Melville, NY)
- … Director , Financial Services to lead and optimize our financial services call center operations. This pivotal role is responsible for overseeing a ... understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring exceptional… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director , with wide latitude for independent judgement and ... action, the selected candidate will work with the Call Center team of Supervisors to develop and implement a training structure to facilitate the development of… more
- Mass Markets (Mesilla, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- TEKsystems (Greenville, NC)
- …side and an additional 14 on the telecommunications side. Top priorities for this Director will include ACI, Call Center Management NAC, SD-WAN, MDM, ... includes more than 500 physicians and 1,200 nurses. The Director of Network Engineering and Operations is an expert...aligning it with our client's goals and objectives. The Director develops and executes network strategies that support the… more
- University of Rochester (Rochester, NY)
- …extensive investigation and analysis. + Acts as a back-up for the Data Center Director . + Manages Data Center on- call rotation. + Leads staff meetings. + ... emergency response. + Acts as a back-up for the Data Center Director . + Supports Data Center on- call rotation. + Leads staff meetings. + Manages Data … more
- Dignity Health (Stockton, CA)
- …the California-based operations of the CommonSpirit Health Center for Behavioral Health's Call Center . The Director will oversee the California Call ... center of excellence and value. The Behavioral Health Director serves as the primary liaison with The ...Director serves as the primary liaison with The Center for Behavioral Health's clinicians/providers, hospital leaders, and will… more
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