- City of New York (New York, NY)
- …is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the ... staff and provides reports to the Senior Director and Deputy Commissioner on Call Center progress, outcomes and developments and solicits input for Call … more
- VentureTech Solutions (Plantation, FL)
- …seeking a call center Executive in the role of " Director of Call Center Operations ". This position is IN OFFICE and the corporate office is ... located in Plantation, FL. Responsibilities for Director of Call Center Operations : + Provide strategic leadership for inbound and outbound call … more
- Kaleida Health (Buffalo, NY)
- …**Work Type** **: Full-Time** **Shift 1** **Job Description** **The Director of Call Center Operations is a transformative leader responsible for ... ** Director of Call Center **...** Director of Call Center ** **Location:** **Larkin Bldg @...door. This position leads the strategy, implementation, and ongoing operations of a centralized contact center across… more
- AccentCare, Inc. (Longview, TX)
- …guidance to Call Center Team members, and assists National Director , Call Center with shift operations support. + Triage all phone calls that ... Company store credit for your first AccentCare-branded scrubs for patient-facing employees Call Center Triage Registered Nurse - RN Responsibilities: +… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- AssistRx (Overland Park, KS)
- …strategic, and patient-centered leader to oversee all aspects of our mail-order pharmacy call center operations . The Director of Call Center will ... and client partners. This leader will have full ownership of daily call center performance, workforce management, quality monitoring, and strategic process… more
- Northwell Health (Melville, NY)
- …compassionate Director , Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- Mass Markets (Mesilla, NM)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... of supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is… more
- GE Appliances, a Haier company (Louisville, KY)
- …Relocation Assistance Available. **Position** Director , Digital Innovations - Contact Center AI Strategy & Operations **Location** USA, Louisville, KY **How ... We are seeking an experienced and strategic Digital Innovations Director to lead the transformation of our consumer and...years of relevant business experience including experience in contact center operations or digital transformation, with a… more