- Somatus (Mclean, VA)
- …teammates physical and mental well-being + Community engagement opportunities + And more! The Director , IT Service Operations will be responsible to ... delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications,...for all Incident events. + Communicate and coordinate with IT Operations and L2 support teams on… more
- BJs Wholesale Club (Marlborough, MA)
- …vary by position **medical plans vary by location The SR Director of IT Operations & Service Excellence is the strategic and operational leader ... that rewards learning, experimentation, and excellence. + Own the IT Operations & Service Excellence...preferred). + 15+ years of progressive IT Operations leadership with 5+ years at a Director… more
- Republic Airways (Indianapolis, IN)
- …Technology PL **POSITON PURPOSE** The IT Director Infrastructure, Service Management, and Cloud Operations will lead the strategic and operational ... services, and driving service excellence through ITIL-based service management. The IT Director ...Management & Operations ** + Implement and enhance IT Service Management (ITSM) frameworks based on… more
- Mears Group (Circle, MT)
- IT Director - Operations ...efficiency, scalability, and quality. + Implement best practices for IT service management (ITSM), incident response, and ... CO 80112 **Salary:** 180,000 - 200,000 USD / YEAR ** IT Director - Operations Technology**...& Stakeholder Engagement_** + Champion a customer-centric approach to IT service delivery, ensuring timely and effective… more
- City of New York (New York, NY)
- Job Description The Director of IT Operations and Program Management is a strategic and hands-on leader responsible for overseeing the daily delivery and ... risks; drives proactive problem solving and escalation management. The Director ensures IT operations are...and monitor KPIs, SLAs, and operational metrics to track IT service delivery and performance. - Drive… more
- City of New York (New York, NY)
- Job Description The Director of IT Operations and Program Management is a strategic and hands-on leader responsible for overseeing the daily delivery and ... risks; drives proactive problem solving and escalation management. The Director ensures IT operations are...and monitor KPIs, SLAs, and operational metrics to track IT service delivery and performance. - Drive… more
- Hubbell Power Systems (Shelton, CT)
- Director IT Operations Apply now "... service delivery. This position is the champion of IT service excellence and operational changes fostering a ... SC, US, 29615 Company: Hubbell Incorporated Job Overview The Director of IT Operations is...experience with 5 years in a leadership role managing IT service and vendor relationships. + Demonstrated… more
- Regeneron Pharmaceuticals (Troy, NY)
- The Associate Director of IT Operations (...security, and service standards. As an Associate Director of IT Operations ( IT ... seamless integration between IT and OT systems. + Provide regular management reporting on service performance and IT operations . This role may be for you… more
- Qualtrics (Provo, UT)
- …focusing on efficient Service Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk, ensuring timely and ... the globe who think that's work worth doing. **Engineering Director , IT Infrastructure and Operations **...and its practical application to drive operational excellence and service maturity. + Strong understanding of modern IT… more
- PagerDuty (San Francisco, CA)
- … IT (End User Services/AI, Systems Engineering, and Enterprise Security) to lead our IT Operations at scale. In this role, you will architect, build, and ... and security at enterprise scale. + Architect and scale IT Operations and Infrastructure to support a... strategies. + Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently… more
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