- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. MSS is a ... In-depth knowledge of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including,… more
- General Dynamics Information Technology (New Orleans, LA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,IT ... improving how agencies operate. Our work depends on a ** Help Desk Technician II** joining our team...our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our… more
- Epsilon, Inc (Greenville, SC)
- **Service Desk Agent I** **Who is Epsilon:**...perform Tier I and Tier II information technology related help desk duties through phone and email ... world class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on...inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide… more
- General Dynamics Information Technology (North Charleston, SC)
- …to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service,Information ... individuals to join our rapidly growing team of technical help desk professionals. Employees in this role...IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD) and will assist… more
- Leidos (Lorton, VA)
- …Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- Marriott (Bethesda, MD)
- …email or chat to customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... service and follow-up for all customers who contact the Help Desk . + Maintains, reviews and complies...to ensure a positive customer experience and Level 1 agent effectiveness. + Escalates issues, as needed, to appropriate… more
- Mass Markets (Wichita, KS)
- …We are looking for Customer Service Agents to support inbound customer service, help desk , and back-office processing representatives for commercial and public ... + Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. + Life Insurance: Access life… more
- Mass Markets (Dallas, TX)
- …We are looking for customer service representatives to support inbound customer service, help desk , and back-office processing for commercial and public sector ... + Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. + Life Insurance: Access life… more
- Mass Markets (Savannah, GA)
- …are looking for Customer Service Representatives to support inbound customer service, help desk , and back-office processing representatives for commercial and ... Management. - POSITION RESPONSIBILITIES WHAT IS A CUSTOMER CARE & SALES AGENT ? This position will resolve customer service calls using modern contact center… more