- US Bank (Chicago, IL)
- …Provide training and mentoring to less experienced team members. Train associates on the major incident management process and procedures via direct coaching ... enterprise . + Provide strategic direction and vision for incident management processes. Assist in identifying new...service for clients and business partners by utilizing the major incident management process and… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership ... management and business continuity teams. 6. Align incident response with enterprise governance frameworks, working...management experience, with at least 5 years leading major incident response in the financial sector… more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... management experience, with at least 3 years leading major incident response in the financial or...Understanding of regulatory frameworks (eg, FFIEC, SOX, PCI-DSS) and enterprise risk management principles 2. Experienced business… more
- ServiceNow, Inc. (Orlando, FL)
- …to make the world work better for everyone. **This position reports to: Manager, Major Incident Management ** ServiceNow is changing the way people work. ... make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever...in this role:** ** ** . Drive the ServiceNow Major Incident Management Process for… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government...and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to… more
- Amazon (Seattle, WA)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Paramount (New York, NY)
- …contact for senior management , being the 24/7 senior focal point for incident management within the enterprise , directing the CSIRT in appropriate ... what is actionable Ensure continual development of full security incident management lifecycle, from incident ... response or security operations team within a large enterprise organization + Deep technical understanding of SIEM, SOAR,… more
- TEKsystems (Evansville, IN)
- …customer experience. This role will also play a lead facilitator role on a major incident call to guide cross-functional teams to restore service as quickly ... Communicate in a formal and structured manner to Technology and Business leaders about major incident impacts and status. * Participate in Post Incident … more
- AbbVie (North Chicago, IL)
- …accountable for the global Incident Command Center (ICC). The role oversees Major Incident Management (MIM) services, a vital IT operation responsible ... instrumental in offering strategic leadership and comprehensive oversight of the IT incident management process. This role involves leading IT support services… more
- Henry Ford Health System (Detroit, MI)
- …lieu of degree is required. + Minimum of two (2) years leading hands-on enterprise security incident response investigations, required. + Minimum of two (2) ... within the Information Privacy and Security Office, the Principal Forensic and Incident Response Architect works closely with all IT departments to detect, analyze,… more