- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the… more
- Ozarks Medical Center (West Plains, MO)
- …and laptop users. An important aspect of this role is to mentor entry level tier-1 help desk personnel. This person will also interact with managers, ... The Tier 2/3 IT Help Desk Support Analyst functions as a key team member in a customer-service driven environment and provides Tier-2 and Tier-3 support for both… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician...strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's ... Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- TEKsystems (Sierra Vista, AZ)
- Top Skills - Must Haves + Help desk support + Troubleshooting + Customer service + Service desk + Windows 10 + Active directory + Office 365 + Ticketing ... clearance for this role. + ~0- 6 months of help desk support experience or customer service...spouses have had tremendous success in the organization. Experience Level Entry Level Job Type… more
- Zones LLC (Boston, MA)
- …$30.00 per hour Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This ... IT Help Desk Technician Staffing Boston, Massachusetts... Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary. What you'll do… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- TEKsystems (Sierra Vista, AZ)
- …YOU DO NOT HAVE A SECRET CLEARANCE. Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative ... Documents all customer interactions within a ticketing system. Skills Help desk support, Troubleshooting, Customer service, Service...spouses have had tremendous success in the organization. Experience Level Entry Level Job Type… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... sale of high quality homes designed principally for the entry - level and first time move-up markets. The... Help Desk Team * Ensure team members... Help Desk Team * Ensure team members have current knowledge… more
- Monroe Community College (Rochester, NY)
- …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... + Assists in the coordination of the development of help desk strategies + Assists in the...salary for all new hires is typically at the entry - level figure, as determined by the step… more