- Billings Clinic (Billings, MT)
- …$30.53 - 38.16 The Workplace Violence (WPV) Program Specialist is a de- escalation expert who works collaboratively with multidisciplinary teams across Billings ... training in adult education principles * Minimum formally trained in crisis intervention/de- escalation techniques at the trainer level Experience * Minimum of five… more
- Walmart (Bentonville, AR)
- …harmful, trust-eroding driver experiences. We own the Driver Experience Escalation & Response (DEER) program-transforming escalated driver pain points into ... Product, Engineering, and Store Ops. Your responsibilities extend beyond reactive escalation management. This is a system design and cross-functional governance… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist** (specializing in the automotive industry) working **hybrid** in ... your career growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist** plays a vital role in delivering a smooth and… more
- City National Bank (Concord, NH)
- *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER* WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will ... contact person providing proactive emails and calls will offer expert mortgage and servicing heloc expertise to provide consultative...* Acts as a liaison and owner of every escalation or issue between the advisors, their clients &… more
- MongoDB (New York, NY)
- MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine ... to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and...recovery, security, and everything in between. You'll be an expert resource on the best way to run MongoDB… more
- Oracle (Denver, CO)
- …that values technical excellence and collaboration. **RESPONSIBILITIES:** **Serve as an expert escalation point by triaging complex customer-reported issues that ... and innovative Conversational and Generative AI capabilities. As an experienced technical expert , you will play a pivotal role in designing and implementing robust,… more
- Amazon (Arlington, VA)
- …Role Overview: This position leads a specialized team within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q), handling critical VP, SVP, and ... 21-day SLAs. 1. Problem Complexity: As the primary domain expert in complex fraud and abuse patterns, this role...of the most intricate areas of risk management, requiring expert judgment to identify subtle abuse patterns and sophisticated… more
- TD Bank (New York, NY)
- …by directing assigned resources, communicating project status, and providing timely escalation of issues. . Provide expert consultation and participate ... as a technical subject matter expert on projects of moderate to high risk and...directing assigned resources, communicating project status and providing timely escalation of issues + In conjunction with department management,… more
- Enterprise Mobility (St. Louis, MO)
- …to announce a new opportunity to join our Roadside department as a **Roadside Escalation Representative Senior** ! **Ready to be the hero of the highway?** In this ... role, you'll be the go-to expert for customers facing unexpected roadside hiccups during their rental journey. As the first line of action after initial help is… more
- Zscaler (San Jose, CA)
- …to help shape the future of cybersecurity. **Role** We are looking for a Staff Escalation Engineer to join our Shared Platform Services team. This is a hybrid role ... with purpose. **What We're Looking for (Minimum Qualifications)** + Expert troubleshooting, debugging, and root-cause analysis for complex, high-priority incidents,… more
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