- City National Bank (Concord, NH)
- *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER * WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will ... As the operational expert for the client, the Account Officer/ Manager is positioned to proactively execute on the concepts...* Acts as a liaison and owner of every escalation or issue between the advisors, their clients &… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned ... the nature of your employment with Microsoft and the country where you work. Support Escalation Management IC3 - The typical base pay range for this role across the… more
- Microsoft Corporation (Malvern, PA)
- …for people with a passion for delivering customer success. As a Senior Support Escalation Manager , you will be the primary contact managing escalated customer ... customers to gain and keep their trust. Our Service Manager will be positioned and aligned with our customers...key player during process improvement efforts. Mentors other Support Escalation team members on how to handle moderate to… more
- IntelliDyne (WA)
- …Status: Exempt Salary: $160,000.00 - $180,000.00 Responsibilities: + Participate in an " escalation manager " capacity for the on-call/after-hours staff and know ... Engineering & Operations Manager Location: Washington, DC (Hybrid) - must be...alongside the Engineering & Operations leads and the Program Manager that will ensure programmatic success at the highest… more
- ThermoFisher Scientific (Greenville, NC)
- …and quality. Serves as clinical subject matter expert for protocol and point of escalation for site manager as applicable + May include reginal coordination with ... to high complexity, and may assume regional lead or Clinical Study Manager responsibilities. **Essential Functions:** + Manages all aspects of monitoring operations… more
- Stanford Health Care (Palo Alto, CA)
- …and that paperwork is forwarded to. + Lease Administration. Has oversight of Landlord-Property Manager relationship for the purposes of escalation to region. + ... a time. We are currently seeking a dynamic Facility Manager to lead our Painting Operations team at the...to scope of the contract. Acts as point of escalation in managing emergency events. + Assists in the… more
- Compass Group, North America (Charlotte, NC)
- …into Projects at Risk working sheet. Communicate items that require additional support and escalation to Sr. Manager . . Review and approve all contractor time ... including project planning and assignments, customer engagement and vendor management. Manager will interface directly with internal Compass Digital Teams and Sector… more
- LA Care Health Plan (Los Angeles, CA)
- …recovery efforts, and cultivating a high-performing, customer-first culture across the escalation organization. The Senior Manager is accountable for cultivating ... Senior Manager , Customer Engagement Job Category: Management/Executive Department: Office...business and across all channels. This role oversees multiple escalation and customer-facing teams, ensuring complex customer issues are… more
- DoorDash (New York, NY)
- …Operations, Sales, and other teams-driving action and outcomes without relying on manager escalation + Represent the merchant internally: Surface meaningful ... commercial impact. About the Role As a Strategic Partner Manager II (SPM), you will own and grow relationships...with restaurants at scale. You'll report to a regional manager within Outside Account Management. We expect this role… more
- Amazon (Nashville, TN)
- …The location for this role is BNA12 in Nashville, TN. Middle Mile (MM) Partner Manager team is seeking an Escalation Specialist who will work with the team ... standard work, with slight deviation outside of standard work. The MM Escalation Specialist escalates when actions needed deviate from available procedure and work… more