- Capital One Bank (Norfolk, VA)
- Senior Manager , Risk Guide- Enterprise Services RiskSenior Manager , Risk Guide- Enterprise Services RiskThe Enterprise Services Risk organization is expanding ... are valued as we work to redefine the financial sector. As a Senior Manager Risk Guide Leader supporting EPX, you will partner with colleagues across product, tech… more
- Genmab (NJ)
- …like a fit? Then we would love to have you join us!Overview:A Site Engagement Manager will support the vision and strategy of SE&F through a building new or further ... enhancing existing site relationships. The Manager will drive site-focused activities that aim to reduce site and patient burden while having a positive impact on… more
- Capital One Bank (Philadelphia, PA)
- Senior Manager , Solutions Architecture (Data Security Pre-sales)- RemoteEver since our first credit card customer in 1994, Capital One has recognized that technology ... feedback, customer tech research, etc..Serves as a knowledge resource and escalation point for coworkers and customers.Autonomously works through complex situations… more
- Applied Materials (Austin, TX)
- …talent. Ensures employee satisfaction through:Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports ... in a timely and accurate manner as required.Achieves guaranteed up time and other parameters as sold to customers.Promotes quality improvement processes to:- reduce cycle time- drive continuous improvement of technical performance - empower the work… more
- Applied Materials (Round Rock, TX)
- …develops managerial/other specialist talent.Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports ... in a timely and accurate manner as required.Achieves guaranteed up time and other parameters as sold to customersPromotes quality improvement processes to:- reduce cycle time- drive continuous improvement of technical performance - empower the work force.… more
- Applied Materials (Round Rock, TX)
- …program so that all new engineers have a defined mentor.Executes escalation procedure.Responsible for account planning with District Sales Engineer. Provides support ... plan for system sales to CSD Management, Sales, Field Engineering.Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.Responsible for system installation; planning,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Complaints, Patient Safety Organization Call Center Vendor. Provides support and escalation channels for both internal teams and external stakeholders, including ... Acquisition has direct and indirect oversight of key roles including the Intake manager (s), Triage manager (s), Technical Complaints Manager (s), various call… more
- Palo Alto Networks (Santa Clara, CA)
- …and shared success where your work truly matters. **Your Career** The Escalation Manager position is a strategic, high-visibility role that provides ... Networks business relationship and/or sales opportunities with key customers. The Escalation Manager will lead and manage the resolution of customers' critical… more
- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship… more
- IBM (Austin, TX)
- …and responsibilities** HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support Engineering team. This role ... for an individual with a strong background in cloud technologies, technical escalation management, and exceptional interpersonal skills. You will be responsible for… more
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