- World Wide Technology (St. Louis, MO)
- …Expertise** 1. 8+ years in project/program management within technical service delivery environments. 2. Strong background in managing cross-functional programs with ... criteria definition, and operational workflows. 2. Familiarity with tiered escalation handling, engagement models, and playbooks. **Ideal Personality Traits &… more
- Wells Fargo (Minneapolis, MN)
- …management, and content/knowledge. This role will be responsible for driving execution excellence , ensuring compliance, and optimizing service delivery models in ... improvement initiatives to streamline operations, reduce costs, and improve employee and manager outcomes. + Operational Execution: Oversee the delivery of… more
- Burlington (Edgewater Park, NJ)
- **LOCATION** 4287 Route 130 S Edgewater Park NJ US 08010 **Overview** As Manager of IT Service Delivery /Service Management, you will be responsible for leading ... services. This role ensures that incident management, request fulfillment, and service delivery processes align with business needs and industry best practices. You… more
- BlueVoyant (College Park, MD)
- Sr. Manager Operational Excellence Location: On Site College Park, MD US Citizenship Required BlueVoyant is seeking a Sr. Manager Operational Excellence ... to BlueVoyant's overall success by ensuring a world-class customer experience. The Sr. Manager Operational Excellence role provides insight to the business on… more
- Takeda Pharmaceuticals (Boston, MA)
- …to take charge of your future at Takeda. Join us as a Launch Excellence Program Management (Director level) in our Cambridge, MA office. Here everyone matters and ... contributor to our inspiring, bold mission. As a Launch Excellence Program Management Director working on the Global Oncology...on industry best practices + Facilitate issues resolution or escalation as needed + Collaborates with launch teams to… more
- American Express (Phoenix, AZ)
- …the organization. **How will you make an impact in this role?** The Service Delivery Manager is a critical leadership role responsible for ensuring the seamless ... strong technical background encompassing end-user computing and AV systems, the Service Delivery Manager will oversee the availability, support, and continuous… more
- Celonis (Raleigh, NC)
- …and you will be based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager , you will be responsible for the renewal of Premium Support contracts ... Premium Support contract and support OLAs. As a Support Delivery Manager , you will ensure a phenomenal...support role + Proven track record for operational or delivery excellence in a similar, outlining positive… more
- Amazon (Herndon, VA)
- …to solve problems and implement new solutions. As a Sr. Technical Program Manager , you will anticipate bottlenecks, provide escalation management, anticipate and ... Description We are seeking a Sr. Technical Program Manager for the AWS Data Center Physical Security team. In this role you will be responsible for scoping and… more
- CTG (Coral Gables, FL)
- **CTG is seeking to fill a Service Delivery Manager opening for our client in Coral Gables, FL.** **Location:** Coral Gables, FL **Duration:** 6 months ... services focus on Digital Workplace Solutions (DWS). The Service Delivery Manager (SDM) will oversee the end-to-end...the client's key stakeholders. + Act as the primary escalation point for service-related issues. + Conduct regular service… more
- PCI Pharma Services (Philadelphia, PA)
- …Sr. Operations Manager is responsible for the safety, quality, and operational excellence for Advanced Drug Delivery value stream. In this role they provide ... best practices, emerging trends and be the subject matter expert and escalation point for all complex, high impacting operating decisions. + Responsible for… more