- Dollar Tree (Chesapeake, VA)
- **The Escalation Specialist is responsible for handling customers complaints, questions and concerns that can't be, or are not successfully resolved by frontline ... to de-escalate and resolve complex associate issues.** **Act as a specialist in the escalation process, providing guidance and support to the customer support… more
- TEKsystems (Shoreview, MN)
- Job Title: Escalation Specialist Job Description As an Escalation Specialist , you will be part of a dynamic complaints department within the banking ... customers to resolve issues. + Oversee day-to-day activities of complaint resolution and escalation calls. Essential Skills + At least 4 years of customer contact… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between the patient and the hospital, the Physician Organization ... (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate resolution to elevated issues that may require in-depth… more
- Amazon (Nashville, TN)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist , to support the Fleet Infrastructure team's goal of ... exceeding customer expectations by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving… more
- PennyMac (Plano, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting Pennymac third party ... requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document validation +… more
- OneMain Financial (Fort Mill, SC)
- The Escalation Call Specialist will be responsible for servicing clients with past due account status issues. **In the Role** + Negotiate with authorized third ... parties and customers via telephone regarding past due accounts + Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts + Qualifying consumers for payment plans by gathering full and complete… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist ** (specializing in the automotive industry) working **hybrid** ... growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist ** plays a vital role in delivering a smooth and reliable… more
- PennyMac (Fort Worth, TX)
- …through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary ... also providing peer support and training. The Senior REACH Specialist is expected to promote a culture of knowledge...to delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive… more
- TEKsystems (Chandler, AZ)
- Escalations Specialist Chandler, Arizona, 85286 Pay Rate: $25/hr Hybrid after training (rotating remote weeks) Schedule: Monday-Friday 8:00am - 5pm 3-6 month ... of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite… more
- TEKsystems (Shoreview, MN)
- …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite Top ... Skills Details complaint handling, complaint resolution, escalation calls Additional Skills & Qualifications Desired Skills Strong communication skills with the… more
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