- TEKsystems (Salt Lake City, UT)
- Job Title: Escalation Representative 2 Schedule: + Monday to Friday, 7:30 AM - 4:00 PM CT (occasional extension to 5:00 PM for phone coverage) + Training: ... Full-time in-office for 6-8 weeks + Post-training: Hybrid (1 week in-office / 1 week remote) + Hours/Week: 40 (occasional overtime) Key Responsibilities: + Handle inbound customer calls and route them to the appropriate research teams. + Accurately gather and… more
- Trinity Health (Livonia, MI)
- …vision, and values of Trinity Health in leadership, behaviors, practices, and decisions. 2 . Works under direction of Contact Center Manager to ensure HR service ... Payroll Departments. Serves as back-up for HR Service Center Representative to support phone queues. 3. Assists with training...4. Responsible for 1st level support for all case escalations from HR Rep I. Provides support for questions… more
- Fiserv (Marietta, GA)
- … 2 + years of experience with marketplace navigation and dashboard management + 2 + years of experience handling credit escalations and quality control for ... and submission for paper applications and assist with credit escalations **What you will need to have:** + 1+...or a related field and/or equivalent military experience + 2 + years of experience in financial services or the… more
- Truist (Greensboro, NC)
- …of the Operations Manager, responsible for handling electronic payment exceptions, escalations , and reconciliations related to Wire within established timeframes in ... in accordance to applicable operating rules and regulatory guidelines. 2 . Independently analyze, research, and support electronic payment cases/claims/inquiries… more
- Truist (Lancaster, PA)
- …in the consistent monitoring of all credit, operational and compliance activities 2 . Review credit packages of the highest complexity within the assigned portfolio ... production activities is clearly documented 4. Effective in the management of escalations via reporting or feedback from teammates to identify knowledge gaps through… more
- Truist (Atlanta, GA)
- …overall quality of junior teammates' key project management tasks and delivery. 2 . Key decision maker for opportunities and solutions, leveraging business context to ... individual contributions, teammate contributions, and additional methodologies 4. Resolving escalations and roadblocks prohibiting identified scope; resolving and escalating… more
- Truist (Cleveland, OH)
- …in the development and execution the strategic plan for the region. 2 . Collectively lead the market through strong, pro-active partnerships and routine connection ... BI in green) 15. Works and responds to client complaints and coordinates escalations . Develop and Retain the Talent: 16. Directly assist with training, education,… more
- Truist (Atlanta, GA)
- …terms of governing instruments, Policies, Procedures and applicable state laws. 2 . Responsible for the coaching, development, oversight and performance of assigned ... Center line of business 6. Responsible for addressing any client or teammate escalations , and tasked with escalating further to the Fiduciary Director if needed.… more
- DriveTime (Mesa, AZ)
- …processing timelines to insurance carriers + Assist other departments with inquires or escalations related to the total loss process + Document and route accounts to ... Microsoft Office such as Excel, Outlook and Word + 2 + years of experience in financial services, insurance and/or...for this job_ The Physical demands described within are representative of those that must be met by an… more
- CACI International (Springfield, VA)
- …+ Ensure accurate and timely documentation of network issues, solutions, and escalations . + Maintain and enforce NOC operational processes, documentation, and best ... years of experience in network operations, with at least 2 years in a leadership role + Strong understanding...CCNA, CCNP, or ITIL are preferred This position is contingent on funding and may not be filled immediately.… more