• Red River (Chantilly, VA)
    …could affect others; you seek to make those around you successful. The ** Operations Manager ** is a client-facing governance role within the Managed Services ... Manager (SDM)** , who manages service performance. The Operations Manager plays a key role in...+ Coordinate with SDM and technical leadership during major incidents and escalations , ensuring timely and clear… more
    DirectEmployers Association (10/18/25)
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  • Towne Park (Kansas City, MO)
    …initiatives and Towne Park cultural perspectives are incorporated within the area's operations . The Senior Account Manager is responsible for escalating issues ... Account Managers on initiatives. Escalates issues to the Area/District Manager in accordance with Towne Park's Escalations ...set forth by Towne Park. Reports all accidents and incidents to the Area/District Manager immediately. Uses… more
    DirectEmployers Association (10/28/25)
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  • CyrusOne (Houston, TX)
    The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... enterprise customers in a technical capacity. + Proven experience managing incidents , escalations , and operational communications between technical teams and… more
    DirectEmployers Association (09/16/25)
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  • iconectiv (Bridgewater, NJ)
    …is a must **Participate in a 24x7 on-call rotation and respond to major incidents , alerts, and escalations with urgency and ownership.** + Have worked hands ... protected. Our cloud-based information as a service network and operations management and numbering solutions span trusted communications, digital identity… more
    DirectEmployers Association (09/27/25)
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  • Zscaler (Mclean, VA)
    …disruption to service + Developing operations documentation, handling escalations , implementing measures to prevent recurring incidents , and contributing ... Reliability Engineer (Federal) to join our Government Cloud team. Reporting to the Manager , Site Reliability Engineering, this is an onsite role based at our Crystal… more
    DirectEmployers Association (10/03/25)
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  • Escalations and Incidents

    Amazon (Bellevue, WA)
    …in places without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role ... leadership with operational excellence to ensure seamless handling of complex customer escalations and major incidents . The ideal candidate will build and… more
    Amazon (10/30/25)
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  • Social Communications and Escalations

    Google (San Bruno, CA)
    Social Communications and Escalations Manager , YouTube Operations _corporate_fare_ YouTube _place_ Los Angeles, CA, USA; San Bruno, CA, USA **Mid** ... teams. + Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to...Community team, enabling rapid response for our time sensitive escalations . You will be proactive and decisive individual capable… more
    Google (10/25/25)
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  • Escalations Splst German, Worldwide…

    Amazon (Goodyear, AZ)
    …in the life The Escalations Specialist will intake last mile emergency incidents that impact operations , life/safety, and Amazon brand. Assisting in the ... communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager , or Assistant Crisis Operations Manager .… more
    Amazon (10/19/25)
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  • Operations Compliance Manager

    Transdev (Phoenix, AZ)
    Overview: The Operations Compliance Manager plays a critical role in promoting a culture of safety, regulatory compliance, and operational excellence across ... with Human Resources, Operations , and Training teams, the Operations Compliance Manager oversees all compliance-related onboarding activities, manages… more
    Transdev (08/23/25)
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  • Response Operations Shift Lead (Second…

    NBC Universal (Englewood Cliffs, NJ)
    …organization to accomplish job responsibilities. Working closely with the Cyber Response Manager the Incident Responder will manage workflows, escalations , and ... for participating in the following activities: + Supervise daily shift operations , ensuring consistent performance, prioritization, escalations , and adherence to… more
    NBC Universal (10/23/25)
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