- Amazon (Bellevue, WA)
- …in locations without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role ... leadership with operational excellence to ensure seamless handling of complex customer escalations and major incidents . The ideal candidate will build and… more
- Google (San Bruno, CA)
- Social Communications and Escalations Manager , YouTube Operations _corporate_fare_ YouTube _place_ Los Angeles, CA, USA; San Bruno, CA, USA **Mid** ... teams. + Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to...Community team, enabling rapid response for our time sensitive escalations . You will be proactive and decisive individual capable… more
- Amazon (Goodyear, AZ)
- …in the life The Escalations Specialist will intake last mile emergency incidents that impact operations , life/safety, and Amazon brand. Assisting in the ... communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager , or Assistant Crisis Operations Manager .… more
- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... enterprise customers in a technical capacity. + Proven experience managing incidents , escalations , and operational communications between technical teams and… more
- Red River (Chantilly, VA)
- …others; you seek to make those around you successful. The **Client Success Operations Manager ** is a client-facing governance role within the Managed Services ... Manager (SDM)** , who manages service performance. The Operations Manager plays a key role in...+ Coordinate with SDM and technical leadership during major incidents and escalations , ensuring timely and clear… more
- Transdev (Phoenix, AZ)
- Overview: The Operations Compliance Manager plays a critical role in promoting a culture of safety, regulatory compliance, and operational excellence across ... with Human Resources, Operations , and Training teams, the Operations Compliance Manager oversees all compliance-related onboarding activities, manages… more
- Capital One (Mclean, VA)
- …the go-to leader for real-time GSOC operations , making sound decisions during escalations , critical incidents , and high-pressure situations + Serve as a key ... Senior Manager , Security Operations Center (GSOC) At...Senior Manager , Security Operations Center (GSOC) At Capital One, we dare...our team is seeking a dynamic and experienced **Senior Manager of GSOC Operations ** to lead the… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Cyber Defense Operations Center Job Category: Information Technology Department: Information Security Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Manager , Cyber Defense Operations Center (CDOC) is... will act as an escalation point for technical escalations , working closely with customers and internal teams when… more
- Towne Park (Kansas City, MO)
- …initiatives and Towne Park cultural perspectives are incorporated within the area's operations . The Senior Account Manager is responsible for escalating issues ... Account Managers on initiatives. Escalates issues to the Area/District Manager in accordance with Towne Park's Escalations ...set forth by Towne Park. Reports all accidents and incidents to the Area/District Manager immediately. Uses… more
- Amazon (Bellevue, WA)
- …food safety programs - Execute rapid response protocols for food safety incidents to investigate, resolve, and document comprehensive corrective actions - Lead and ... project manage complex, large-scale food safety escalations across multiple sites, establishing clear action plans, tracking deliverables, and driving accountability… more