- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality ...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... and possess a strong work ethic. A background in call center operations management is required, and...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Mass Markets (Mesilla, NM)
- …service best practices and performance management + Monitor and improve call center metrics, productivity, and service quality + Foster a culture of ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Northwell Health (Melville, NY)
- …compassionate Director, Financial Services to lead and optimize our financial services call center operations. This pivotal role is responsible for overseeing ... of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be...as Average Speed of Answer (ASA), Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT), Quality… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- ABM Industries (Chicago, IL)
- **Overview** **Job Summary Details:** We are seeking a motivated and experienced Call Center Operator to join our dynamic customer service team. As a Call ... The ideal candidate will have a strong background in call center operations, excellent communication skills, and...key performance indicators (KPIs), and Service Level Agreements (SLAs) ** Quality Assurance** * Adhere to quality assurance… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual and team… more
- Bath Planet (San Antonio, TX)
- …one growing acrylic bath company, BathPlanet of San Antonio is looking to hire an experienced Call Center Manager to work in our office. Qualified applicants ... Call Center Manager Creating a fresh... Call Center Manager Creating a fresh solution to bath...the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind… more
- Luxury Bath Technologies (Phoenix, AZ)
- …a leader in home improvement specializing in windows and bath remodeling, is seeking an experienced Call Center Manager to oversee and elevate our in-house ... Call Center Manager - Home Improvement... Call Center Manager - Home Improvement Industry (Phoenix, AZ)...customer acquisition and retention + Maintain high standards for call quality and compliance Qualifications: + Minimum… more
- Luxury Bath Technologies (Port Huron, MI)
- …across our full line of acrylic bath and shower systems. We're currently seeking an experienced Call Center Manager to lead our inside sales and scheduling ... Call Center Manager - Port Huron,... Call Center Manager - Port Huron, MI Join a...What You'll Do: + Oversee daily call center operations, ensuring smooth scheduling and high- quality … more