- Insight Global (Newark, NJ)
- Job Description We are seeking a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the ... IVR development team on necessary enhancements. Responsibilities: Work closely with Genesys IVR developers to understand and validate data tracking within … more
- Robert Half Technology (West Des Moines, IA)
- Description The Genesys Analyst position has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the client and the ... ESSENTIAL DUTIES AND RESPONSIBILITIES: * Lead development and deployment of omnichannel ( IVR , Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead… more