• Genesys Cloud Systems…

    Insight Global (Phoenix, AZ)
    Job Description We are looking for an experienced Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact Center ... Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365...Skills and Requirements 7+ years' experience in a Business Systems Analyst role. Bachelor's degree in related… more
    Insight Global (07/30/25)
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  • IT Systems Analyst , Genesys

    Robert Half Technology (West Des Moines, IA)
    Description The Genesys Analyst position has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the client and ... the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize… more
    Robert Half Technology (07/11/25)
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  • Genesys /IVR Reporting Analyst

    Insight Global (Newark, NJ)
    …reporting, or analytics. Strong understanding of contact center operations, KPIs, and telephony systems . Proficiency in Genesys Cloud CX Reports and ... Description We are seeking a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the customer journey… more
    Insight Global (07/18/25)
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  • Fall 2025 Marketing Analytics Intern

    Generac Power Systems (Pewaukee, WI)
    …volunteer experience + Experience with marketing computer software (SAP, CRM) + Knowledge of Genesys Cloud telephony system + Understanding of cloud data ... Analytics Intern is responsible for assisting the Customer Support Business Analyst in creating visual representations of Key Performance Indicators (KPI's) for… more
    Generac Power Systems (07/11/25)
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