• IT Systems Analyst, Genesys

    Robert Half Technology (West Des Moines, IA)
    …* Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect . Lead deployment of other Genesys ... deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect . Experience with...development, and support experience with other Genesys Cloud CX capabilities AI Certifications highly desired Technology… more
    Robert Half Technology (07/11/25)
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  • IVR Chatbot Genesys focus Developer

    Cognizant (Teaneck, NJ)
    …on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. . - Delivery credentials ... focus Developer** We are seeking an IVR Chatbot Developer ( Genesys focus) specializing in Genesys Cloud...The ideal candidate will have a strong background in technology architecture and a good understanding of the Life… more
    Cognizant (06/28/25)
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  • Engineer II - Premium (AI; GCP; AWS; Oracle;…

    CTG (Phoenix, AZ)
    …contact center technology + 3+ years of hands-on experience with Genesys platform components and cloud -based contact center solutions + Demonstrated success ... and implement cloud -based data architecture for contact center ecosystems including Genesys and Five9 platforms + Lead the development of data strategies for… more
    CTG (07/17/25)
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  • Lead Application Architect

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    …Azure, GCP, and cloud -native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS and modern ... **Lead Application Architect ** **Category:** Architecture **Main location:** United States, Virginia,...Contact Center Technologies: Design and integrate IVR platforms (Nuance, Genesys , Microsoft) and cloud -based contact center solutions… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Amazon Connect Solutions Architect

    Insight Global (Windsor Mill, MD)
    …related field, or equivalent experience 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center ... a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout...developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya,… more
    Insight Global (07/12/25)
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  • Principal CCaaS Architect

    Sprinklr (NY)
    …solutioning use cases with Gen AI, LLM, RAG based approach. + Expertise in cloud contact center ecosystems (Cisco Webex, Genesys , Amazon Connect, NICE, Five9) ... here: The Sprinklr Way. **Job Description** Sprinklr is looking for a Lead Solutions Architect who will partner with our sales organization to help drive revenue for… more
    Sprinklr (06/05/25)
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  • Senior Architect , Salesforce

    Travelers Insurance Company (St. Paul, MN)
    …mastery. + Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer ... capability models + Innovation and Continuous Improvement + Experience with large-scale technology platforms and cloud data technologies. + Experience with AWS,… more
    Travelers Insurance Company (06/27/25)
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  • Senior Contact Center Engineer

    AIG (Jersey City, NJ)
    …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center design ... member of the team. Make your mark in Information Technology At AIG, technology is at the...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
    AIG (05/09/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Palo Alto, CA)
    …field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
    Amazon (07/04/25)
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  • Oracle RightNow CRM SME

    Deloitte (Washington, DC)
    …will lead onsite CRM initiatives focused on configuring, customizing, and integrating Oracle Service Cloud with Genesys Cloud CX. Acting as the primary ... seamless integration of telephony systems-including SIP, IVR, and call routing-with Oracle Service Cloud and Genesys Cloud . You will analyze business… more
    Deloitte (06/27/25)
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