- CTG (Phoenix, AZ)
- **CTG is seeking a Genesys Engineer ** - Phoenix, AZ | 12-month contract **Overview:** We are looking for a skilled Genesys Engineer to implement, ... reporting tools to improve customer experience. **Key Skills & Expertise:** + ** Genesys PureEngage** : Framework Layers, Framework Components + ** Genesys … more
- Cedars-Sinai (Beverly Hills, CA)
- …of patient care we strive for. **What you will be doing:** The Telecom Engineer is responsible for the design and implementation of complex Cisco, Genesys ... points, and associated peripherals such as Contact Centers (PCCE & Genesys ), Interactive Voice Response (IVR), Call Recording, CDR, Computer Telephony Integration… more
- Vanguard (Wayne, PA)
- …future of our global voice and contact center platforms using Microsoft Teams Voice and Genesys Cloud. Your work will guide how our crew connect with each other and ... + Build and improve enterprise voice capabilities using Microsoft Teams Voice or Genesys Cloud + Design and maintain call routing, dial plans, and Ribbon SBC… more
- Vivint (UT)
- …through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer , you'll play a pivotal role in shaping how millions of customers ... solutions. What You'll Do * Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations *… more
- American Airlines (Fort Worth, TX)
- …facing reports + Continue employee training, education and communication about the Genesys Cloud platform to maximize employee understanding and usage + Collaborate ... usability + 3+ years of recent experience working hands-on with the Genesys Cloud Platform ( Genesys CX) + Ability to configure and enable advanced features sets… more
- Eliassen Group (Charlotte, NC)
- **Senior Software Engineer ** **Charlotte, NC** **Type:** Contract **Category:** Development **Industry:** Energy **Reference ID:** JN -012026-104857 **Date Posted:** ... in Charlotte, NC_ We are seeking a skilled Software Engineer to join the innovative Digital Voice team for...join the innovative Digital Voice team for a high-impact Genesys Cloud IVR migration project. This role focuses on… more
- Northrop Grumman (Buffalo, NY)
- …Northrop Grumman Mission Systems (NGMS) is seeking a **Principal RF/Microwave Design Engineer or Sr. Principal RF/Microwave Design Engineer ** in the Amherst ... **Roles & Responsibilities:** + Act as the RF Lead Engineer for large, complex programs. + Run complex simulations...Knowledge on simulation tools such as ADS, HFSS and GENESYS . + 4 years of experience in creating RF… more
- ADP (Alpharetta, GA)
- **ADP is hiring a Lead Data Engineer in our Alpharetta, GA office. This is a hybrid role.** + _Are you empathetic to client needs and inspired by transformation and ... be the role for you. As a Lead Data Engineer , you will spearhead the design and delivery of...contact center technologies such as Salesforce.com, ServiceNow, Oracle CRM, Genesys Cloud, Genesys InfoMart, Calabrio Voice Recording,… more
- TEKsystems (Hanover, MD)
- …career experience you've been searching for? We're looking for a CcaaS Lead Engineer to join our team. A practitioner who accelerates outcomes, affects positive ... and middleware to connect Dialogflow/Google CcaaS with different IVR systems (CISCO, Genesys , etc) - Implement call flows, voice prompts and routing strategies… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …serve through our Healthsource blog: https://healthsource.premera.com/ . As a **Software Development Engineer IV** , you will perform a pivotal role in ensuring the ... Power Automate). + Support integrations with telephony platforms (eg, Genesys ), Facets, and other internal systems to move toward...5+ years of experience as a Dynamics 365/Power Platform Engineer , with a focus on customer service. + Familiarity… more
Recent Jobs
-
Materials Management Tech
- UnityPoint Health (Des Moines, IA)
-
Application Architect, KUS
- Hyundai Autoever America (Costa Mesa, CA)
-
Quality Manager
- BWX Technologies, Inc. (Euclid, OH)