- Cayuse Holdings (Montpelier, VT)
- **Overview** **Job** **Title:** Genesys Functional Lead **Location:** Remote (US) **Type:** Corp to Corp **Start** **Date:** ASAP **Travel:** Some travel ... cost, increased profitability and accelerated time to market. **Responsibilities** A Functional Lead with Genesys and Agile delivery experience drives the… more
- Deloitte (Arlington, VA)
- …tasks as well as provide technical guidance to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client ... collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share...In this role, you will interact with stakeholders and cross- functional teams. It is expected that you will be… more
- General Dynamics Information Technology (Fairfax, VA)
- …+ Strong analytical, problem-solving, and communication skills + Ability to lead cross- functional initiatives and coach others on platform capabilities ... MBI (T2) **Job Family:** IT Infrastructure and Operations **Skills:** Genesys Cloud AI,Interactive Voice Response (IVR),Workforce Management (WFM) **Experience:** 3… more
- HTC Global Services Inc (Madison, WI)
- …the next level. Are you a Salesforce expert ready to take the lead on cutting-edge multi-cloud implementations? We're seeking a Salesforce Architect who brings deep ... scalable, enterprise-grade solutions. In this role, you'll drive solution architecture, lead hands-on development, and guide a team through the design, build,… more
- Public Storage (Plano, TX)
- …and supports innovative solutions for call flow and contact center optimization. May lead or co- lead cross- functional projects involving multiple departments ... the New York Stock Exchange. **Job Description** The Contact Center Systems Lead is responsible for overseeing the daily operation, configuration, and optimization… more
- Sprinklr (WI)
- …culture here: The Sprinklr Way. **Job Description** Sprinklr is looking for a Lead Solutions Consultant who will partner with our sales organization to help drive ... for current environments, future landscapes, and solution comparisons. + Collaborate with cross- functional teams to ensure ethical and responsible use of AI in… more
- Travelers Insurance Company (Hartford, CT)
- …1 **What Is the Opportunity?** As a Senior Director of Architecture, you will help lead the effort to create the technology target state for the Claim Unit of a ... implementing ServiceNow solutions. Experience integrating ServiceNow with external systems (eg, Genesys , MS Exchange Server) using spokes and APIs is beneficial. +… more
- NRG Energy, Inc. (Houston, TX)
- …internal and external Technology teams and solutions, with a proven ability to lead cross- functional teams and deliver impactful outcomes and measurable results ... Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!...environment. . Strong understanding of contact center platforms (eg, Genesys , NICE, Five9) and AI tools (eg, chatbots, NLP,… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead ** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we ... seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure operation of our global… more
- Newegg Inc. (Diamond Bar, CA)
- …centers, ensuring high standards of service delivery and operational efficiency. + Lead workforce planning and scheduling to optimize staffing levels aligned with ... data quality and report accuracy. + Manage cloud-based contact center technologies ( Genesys Cloud, Amazon Connect), including configuration and user support. + … more