- Capgemini (New York, NY)
- Genesys IVR Developer Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be ... **Job Description** We are seeking a highly skilled and experienced **Lead Genesys Developer ** to take ownership of the design, development, and maintenance of … more
- Insight Global (Newark, NJ)
- …Minimum 3 to 5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. ... our client to help with the development of their IVR systems! We are a company committed to creating...(SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of … more
- ManpowerGroup (Charlotte, NC)
- Our client, a leading technology solutions provider, is seeking a Genesys Developer to join their team. As a Genesys Developer , you will be part of the ... a collaborative mindset which will align successfully in the organization. **Job Title:** Genesys Developer **Location: Charlotte, NC (Hybrid - 3 days Onsite)**… more
- PNC (Pittsburgh, PA)
- …and problem-solving skills Responsibilities * As a Principal Software Engineer Principle - Genesys Cloud Developer , you will be responsible for the design, ... Data Tables/Actions, and Dialer. Including working knowledge on SIP and Genesys AppFoundry partners * Experience working in an Agile development environment… more
- Robert Half Technology (West Des Moines, IA)
- …ESSENTIAL DUTIES AND RESPONSIBILITIES: * Lead development and deployment of omnichannel ( IVR , Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead ... experience; or equivalent combination of education and/or experience. Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI… more
- Amazon (Seattle, WA)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing...Salesforce, etc. - 1+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more
- Henry Ford Health System (Troy, MI)
- …established IT standards; conduct customer support call enhancement activities using Genesys framework and Interactive Voice Response( IVR ); enhance customer ... years in the position above, as a Full Stack Application Developer , as a Software Developer , or in a related occupation; Other Requirements: Experience must have… more
- Capgemini (El Paso, TX)
- …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center platforms… more